Mobile alerting with tracking & escalation for StatusCake
StatusCake is a cloud-based website, server and performance monitor with easy to configure dashboards and user setup. SIGNL4 ensures that all on duty members receive, acknowledge and resolve critical alerts, all from their smartphones. With persistent notifications and escalation chains there will never be a critical alert that goes unattended. SIGNL4 also offers ad-hoc collaboration between team members for each and every alert, so Subject Matter Experts can be looped in to help resolve issues.
How it Works
SIGNL4 team email address establishes connection with StatusCake to enable mobile notification and alerting capabilities for operational and network teams. StatusCake can also receive a JSON POST via Webhook in which SIGNL4 will receive critical data and alert on duty team members.
Forwards StatusCake incidents to SIGNL4 for mobile alerting
Uses SMTP email to connect to your SIGNL4 team
Webhook integration with customized JSON payload
Staff can acknowledge and take ownership for critical incidents that occur
Communicate within an alert to address a problem
Alerts are escalated in case of no response
On-call scheduling to alert the right people at the right time
Server Up-time Monitoring
How To Integrate
Integrating SIGNL4 with StatusCake
In our example we are using StatusCake to monitor the up-time of critical servers. We are setting up a PING alert that will email the SIGNL4 team when a server is unreachable.
SIGNL4 is a mobile alert notification app for powerful alerting, alert management and mobile assignment of work items. Get the app at https://www.signl4.com
Upon signing up for StatusCake you are immediately asked for a Website to monitor. In this case we used an application hosted on an Azure virtual machine.
Set the time for 5 min
Specify who should receive the alert via email
This quick and easy setup is great for users exploring StatusCake for the first time.
For existing Status Cake users, a contact group needs to be created. This group can be notified via email and webhook. In the screenshot below is where you set the delivery method for the alerts.
Next edit an existing test and set the contact group as shown below. Once you have the SIGNL4 Team selected as the group to be notified, on-call team members will receive the alerts that occur in real-time.
SIGNL4 alerts can be augmented so that the appropriate color, icon and message is displayed within the mobile app. This is done in the Services & Systems section of the settings.
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change Alert Color and Override Title + Text
Override text, colors and titles are triggered by keywords set within the mobile app.