Knowing about security incidents as fast as possible is key in 24/7 SecOps, especially in today’s times. Especially during out-of-business hours. However, critical incidents or security issues are often communicated poorly:
This not only leads to confusion about who taking care of what (“broadcast dilemma”) but also creates “alert fatigue” due to too many false or irrelevant alerts.
Both deficits ultimately lead to poor responsiveness. And most critical, response is unnecessary slow.
SIGNL4 allows for fully instant, automated and targeted alert notifications to responsible security engineers on duty/on call. The combination of mobile push, text and voice ensures a rapid response to business-threatening incidents.
SIGNL4 is the fastest path to reliably delivering critical security alerts to your SecOps team – any time, any place. It provides for a much faster response (meantime-to-respond). Users of SIGNL4 claim an up to 10x faster response over manual notification processes, involving SOC personnel.
Critical security events and incidents like intrusions, DynDNS & DoS attacks, etc
Critical events come in via email or webhook, get categorized and enriched and are automatically routed
Alert notifications via persistent push, voice, text to staff on duty with tracking, escalations and ownership
SIGNL4 provides integrated, easy to use on-call scheduling. It provides for automated routing of critical alerts to staff on duty. All you need is your browser to schedule your team’s availabilities. Here is a list of on-call scheduling features:
Shift Handover and Standins
Reporting and Audit Trail