The Alerting Software
SIGNL4 is a cloud-based mobile alerting software and incident management solution, facilitating the fastest and most reliable anywhere incident alerting and response. It provides a smart communication layer directly linking your technical systems and machines with your operations, business or on-call teams, enabling them to respond up to 10X faster and more effectively to critical alerts, major incidents and urgent service requests.
Alerting Software and Anywhere Alert Management
for your Business
SIGNL4 takes events from a variety of sources like IT monitoring or industrial SCADA systems, its web app or the integrated inbound call system. It then filters and augments these events and routes them to the right people using push, text, voice calls and email. This happens based on distribution rules, on-call schedules, notification profiles and other smart features.
The SIGNL4 mobile app provides a unique alert management and alert response platform. It provides operations staff with a single pane of glass on what alerts and incidents are happening, who is taking care and how the resolution is progresssing.
Reach out within seconds
Reliable Alert Notifications
With the SIGNL4 alerting software you can reach out to the right people at the right time with actionable information – all within seconds and across multiple communication channels. You can decide between 2 different modes of communication – full automation of your critical incident notification processes by directly integrating into your IT and infrastructure – or send alert notifications to your staff by pushing a single button. SIGNL4 will track notification delivery, acknowledgement and escalate if necessary.
Mobile Alerting App
A unique mobile app
SIGNL4’s mobile app is built around the essence of critical alerting and service dispatching. It is the premier tool to receive and manage alerts and incidents. The mobile app for Android and iOS has been designed for critical operations and focuses on ease of use and a lightweight feel. One of its features is a native “dark mode” to make things more readable and visible. SIGNL4 is a highly effective modern B2B app – very visual and intuitive.
Multichannel Notifications
Push, Email, Text, Voice Calls – it is your choice
SIGNL4 provides an unrivalled alert notification experience. Define your individual sequence of push, email, text and voice calls. Choose the ringtone that is most effective and overwrite the ‘silent mode’ on both iPhone and Android (‘mute overwrite’). Enable persistent, repetitive notifications for your team and select the communication channel that best works for you. Use text and voice calls as backup and wake-up channels. Alerting on your terms!
Reliable Alerting
Acknowledgements and Escalations
The SIGNL4 alerting software notifies your team members on duty persistently by push, text, email and voice call until an alert is acknowledged and confirmed by a single or multiple persons. If there is no response within a certain time (“target response time”), automated multi-tier escalations can be triggered. Manual escalation is also possible and can be initiated from the mobile app.
Event Intelligence
Event Filtering & Alert Routing
SIGNL4 filters all incoming events and parses the entire content while recognizing parameters, e.g. from JSON payload. Based on custom conditions, it decides if an event is translated into an alert, and to which team the alert is submitted and how the alert is signalled. This helps to keep uncontrolled event traffic at bay. SIGNL4 cuts through the noise, allowing to focus on critical and relevant alerts.
Full Transparency
Real-time Alert Tracking
SIGNL4 alerting software provides for highly effective alert management including full ownership transparency. Incoming events, alert responses, confirmations, and annotations are visible in real-time and across the entire team. All details are available in the mobile app as well as in the web portal helping you to avoid frustration, waste and to cut out unnecessary follow-ups on who is taking care of what.
Teams, Slack and more
Annotations, built-in chat, Teams & Slack integration
SIGNL4 provides a unique incident-related mobile chatops feature for anywhere collaboration. Each alert creates a persistent chat room and team members chat and share annotations in real-time. So, everybody can contribute from anywhere to solving a critical problem or incident. On top, we integrate with Microsoft Teams and Slack.
Browser-based and digital
Duty & Shift Scheduling built-in
Conveniently schedule your team’s shifts and on-call duties from any web browser and with a few mouse-clicks and per drag & drop. SIGNL4 scheduling covers any scenario. It comes with minimum staffing level monitoring and post-shift reports for a digital hand-over.
After-hours
Live Call Routing and Voicemail
With SIGNL4 you can offer a voice hotline to clients, partners, and your own staff, to reach your on-call staff in seconds. SIGNL4 offers dedicated phone numbers, and any caller will be directly forwarded and connected to a person on-call. Alternatively, you can use the built-in voice mailbox and get an alert on your mobile phone with the caller’s message.
Seamless Connectivity
175+ Integrations
Integrates seamlessly with hundreds of applications. On top, each team in SIGNL4 can have a dedicated email address you can use to raise alerts. Or use the webhook or REST API to connect any system. And as SIGNL4 is a cloud solution, you can simply download the app and you’re good to go.
Next Steps
Learn more about SIGNL4 and start your free 30-days trial of the SIGNL4 alerting software
Latest Product Updates
Update December 2024 – Intelligent event filters and enhanced manual alarm distribution
In our December update, we have significantly revamped and improved manual alerting. If you need to carefully evaluate incidents before distributing them manually to the respective teams or want to send critical operational updates to relevant personnel, you’ll love...
Update October 2024 – AI-based summary of alarm details and comprehensive audit logs
Our October update brings you AI-based summaries of alarm details. This makes complex or technical content much easier to understand in a matter of seconds. In addition, there is now also a comprehensive audit log, which always logs changes made to the system in a...
May 2024 Update – New shift scheduling brings increased productivity and improved user experience, along with revamped stand-in functionality
Our May update includes a newly revamped shift scheduling for your SIGNL4 teams. It is now much easier to run your shift model in SIGNL4 and schedule team members into shifts. It also includes a new calendar view and a fundamental revision of our substitute function...
