Reliable Notifications, Ticket Alerts and On-Call Manage­ment for Kaseya BMS

The complete notification, mobile alerting and oncall solution for Kaseya BMS 

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Mobile Alerting App
Mobile Alerting App SIGNL4

SIGNL4 & Kaseya BMS

Overview

Whether you are an MSP or an IT professional, everything is about speed of response and fulfilling your customers SLAs. The communication of any service ticket, is as important as detecting it. Your technicians or engineers need to immediately know that there is a new issue and they need to be able to action upon it. When serving customers on a 24/7 basis, SIGNL4 gives you peace of mind while not in front of your computer or while on-call after hours. Service tickets make it to the right people in time and accountability and visibility across different teams and stakeholders increases significantly.

More about SIGNL4
Mobile Alerting and Anywhere Incident Management
Mobil alarmieren mit Alarmierungssoftware SIGNL4

Why SIGNL4?

Value-add and Benefits

SIGNL4 is relevant if you are operating a 24/7 mission-critical systems and need instant, anywhere alert notifications about IT incidents, alerts and tickets. SIGNL4 adds to Kaseya BMS:

  • Enables an instant response to critical service tickets anywhere, anytime
  • Reliable and persistent alerting via mobile push, text and voice calls
  • Push alerts with mute override and custom push sounds
  • Targeted mobile notifications with response tracking and automated escalations
  • On-call scheduling and on-call management
  • Automates communication workflows linking tickets to responsible people
  • Real-time cross-team transparency on ticket status and ownership on mobile devices
  • Mobile app for Android and iPhone to conveniently manage tickets from anywhere

SIGNL4 pulls detailed ticket information from Kaseya BMS, providing a smooth and seamless integration experience by offering a built-in 2-way connector. Based on the information retrieved, we trigger automated workflows linking such information to the responsible engineers or technicians, enabling them to interact and respond, feeding status updates, assignments and work notes back into Kaseya BMS.

Alert Notifications

Mobile App, Alerts & Notifications

Mobile Alerting App

The SIGNL4 mobile app is a premier and beautiful tool for alert management, reliable notifications and remote alert management. It provides a single pane of glass for all Kaseya BMS tickets and alerts, helping you to navigate the alert maze. It also provides you with a convenient way of oncall duty management and facilitates a unique level of cooperation within your team.

Explore Alerting App

On-Call Management

On-Call Scheduling

SIGNL4 complements Kaseya BMS with a complete solution for scheduling and managing on-call duties. This ensures a delivery of critical to staff on duty and eases the operation of on-call teams. SIGNL4 on-call scheduling can be done in any web browser, supports multiple teams, self-service and stand-ins.

See On-Call Scheduling
On Call Scheduling with SIGNL4 Dienstplanung mit SIGNL4

Seamless Setup in Minutes

2-Way Integration

Get notified about new Kaseya tickets in SIGNL4. When a ticket is closed in Kaseya, the corresponding alert in SIGNL4 is automatically closed. The Kaseya connector in SIGNL4 also allows you to update ticket statuses directly from the SIGNL4 mobile app — such as acknowledging, adding notes, or closing alerts. This ensures that both SIGNL4 and Kaseya dashboard users always have real-time visibility into the status of issue resolution.

Integration with Kaseya

How to connect SIGNL4 to Kaseya BMS

Find the technical documentation how to add powerful alerts and notifications with SIGNL4 to Kaseya BMS on Github.

More on Github

Next Steps

Learn more about SIGNL4 and start your free 30-days trial

Features
Pricing
Free Trial

Mobile Alerting & Anywhere Incident Response

Feature Overview

A comprehensive Platform for mobile Alerting for an up to 10x faster Response

AIOps and AI Alerting

AI-powered Alerting and Alert & Incident Management

Reliable Alert Notifications

Alert Notifications by push, text, voice and email. With Tracking and Escalations

Alerting App

The modern Way of receiving and managing critical Alerts on-the-go

On-Call Scheduling

Ai-powered Scheduling and Management of On-Call Duties and Shifts

Call Routing

Live call routing and a Voice Mailbox for modern after-business Hours Operations

    Resources

    Use Cases

    IT Alerting

    Stay ahead of critical IT incidents and minimize downtime with SIGNL4 – automated, secure, and in real-time

    Incident Management

    Accelerate response, and streamline incident workflows with real-time mobile alerts

    SecOps Alerting

    Respond faster to cyber threats with mobile-first alerting

    SCADA Alarm Notifications

    Respond faster to machine breakdowns, quality issues, and maintenance calls

      IoT Service Alerting

      Automatically alert and notify your field service teams based on real-time signals from your IoT sensors and devices

      Field Service Alerting

      Automated Mobile Routing of Service Requests and Alerts to Field Teams

      On-Call Management

      Create and manage duty schedules, automate alert delivery, escalate seamlessly, and route after-hours calls

      After-Hours Call Routing

      SIGNL4 automatically routes after-hours calls to on-call staff – ensuring timely response and 24/7 coverage

      Building Automation

      Ensure fast response, fewer disruptions, and better facility management and service

      Emergency Alerting

      Keep your teams prepared when every second counts. SIGNL4 delivers fast, reliable emergency notifications

      Alert Management

      A central alert management hub helps to streamline alerting processes from multiple enterprise systems

      Integrations and APIs

      Integrations Overview

      We have verified and tested 200+ Integrations with 3d Party Products

      EMail (SMTP)

      The fastest and easiest way to connect to SIGNL4.

      REST API

      Seamlessly integrate services or implement additional features

      Webhook

      SIGNL4’s most popular and flexible integration

        Top Integrations

          Selected Customer Case Studies

          Airport Berlin-Brandenburg

          Automated Alerts and Mobile Incident Response for Luggage Transportation Systems

          BASF Coatings

          Automated Transport Dispatching with IoT Buttons and a mobile App for optimized Intralogistics

          RedIron, Canada

          Unifying Alerts and Notifications in mission-critical IT Operations

          CSP Lighthouse, Australia

          Reliable 24/7 Alerting for a global Cybersecurity Service Provider

            Swiss Bankers, Switzerland

            Real-Time Fraud Prevention with 24/7 mobile alerting in Financial Services Operation

            Conexus Credit Union, Canada

            Conexus transformed Incident Response in a Single Day with SIGNL4

            Industries

            About us

            About Derdack & SIGNL4

            Learn more about a Market Leader in mobile Alerting and Anywhere Incident Response for critical Systems

            Partner Program

            Become a SIGNL4 Partner and take Advantage of a well-established and rapidly growing Product

            Newsletter

            Get Updates, exciting Insights, and Customer Stories – Sign up for our Newsletter!

            Glossary

            We explain the most important Terms and Topics in the Field of Alerting and Incident Management

            Blog

            Our blog offers expert insights and practical tips for getting the most out of SIGNL4

              DERDACK SIGNL4
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