About Derdack & SIGNL4

Founded in 1999, Derdack is a bootstrapped innovator in alert management, communication automation and incident management. SIGNL4 is our cloud-based SaaS solution.

A Team of Experts Behind the Wheel

Derdack’s leadership team is made up of seasoned experts — highly skilled, motivated professionals with over 20 years of experience in the ICT industry. Their deep knowledge and hands-on experience drive our innovation and customer success.
Matt

Matt

Vision, Founder
Physics, MBA

Ron

Ron

Exploration, Cofounder
Physics & Computer Science

Doreen

Doreen

Engagement, Cofounder
MBA

René

René

Technology
Computer Science

Our customers and users keep the world’s most critical services and systems running 24/7. Our mission is to empower them to meet every challenge and achieve new levels of productivity, responsiveness, reliability, and work-life balance.”

Matt

Vision

Contact us

We’d love to hear from you!
Reach out by phone, email, or use our live chat – just click the icon in the bottom-right corner of the page.

Derdack Corp
Virginia Office
4470 Cox Road, Suite 250
Glen Allen, VA 23060
USA

Florida Office
4850 Tamiami Trail N, Unit 301
Naples, FL 34103
USA

e-mail: hello@signl4.com
Phone: +1 (804) 570-2005
Registered in Richmond, Virginia
Represented by the CEO & President: Doreen Jacobi

Derdack GmbH
Konrad-Zuse-Ring 12b
14469 Potsdam
Germany

e-mail: hello@signl4.com
Phone: +49 331 29878-0
Handelsregister Potsdam, HRB 13071
Represented by: Matthes Derdack
European VAT ID: DE 812 810 585

Derdack Schweiz AG
Weltpoststrasse 5
3015 Bern
Switzerland

e-mail: hello@signl4.com
Phone: +41 31 539 19 90
UID CHE-240.220.342

Derdack Germany

Derdack Corp (VA)

Derdack Corp (FL)

Derdack Schweiz AG

Podcast

Welcome to our podcast “The Alerting Experts” – the podcast on reliable alerting for critical systems. Learn more about how Derdack SIGNL4 revolutionizes your response to critical incidents – cases and customer stories from the real world.

Our blog delivers expert insights and actionable tips to help you get the most out of SIGNL4. Explore the latest trends in alerting and incident management — and be the first to know about exciting new features and updates.

Blog

Strategic Partnerships

Derdack SIGNL4 maintains a growing number of strategic partnerships with other software and services vendors to ensure interoperatibility of SIGNL4 with leading platforms, industry standards and technologies.

Benefit from an established, proven and fast growing product in the field of automation and mobility by joining our partner program.

SIGNL4 Partner Program

Media Pack

Here you can find our logo, various images and texts for download. Please note: The media files are the property of Derdack. You may use them for marketing purposes, but you may not modify them.

Imprint

Registered Office Germany:

Derdack GmbH
Konrad-Zuse-Ring 12b
14469 Potsdam
Germany
Phone. +49 331 29878-0
hello@signl4.com 
Main Office: Potsdam, Deutschland
Commercial Register: Potsdam HRB 13071
Managing Director: Matthes Derdack (CEO)
European VAT ID: DE 812 810 585

Trademarks

Derdack and Signl4 are registered in U.S. Patent and Trademark Office. Derdack and Signl4 are also registered trademarks of Derdack GmbH in the EU and other countries. The names of actual companies and products mentioned herein may be trademarks of their respective owners.

Legal Note

Within the bounds of what is reasonable, Derdack is trying to provide correct and complete information on this Web site. However, the documents and related graphics published on this server could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Derdack and/or its respective suppliers may make improvements and/or changes in the product(s) and/or program(s) described herein at any time. In no event shall Derdack and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of information available from this server. The links allow you to leave Derdack’s site. Derdack is not responsible for the contents of any linked site, or any changes to such sites. The contents of this Web site is protected by German and international copyright laws. However, Derdack grants you the right to save and copy the whole or parts of the whole text displayed on this Web site. For copyright reasons the saving, retransmission and copying of graphic, sound, image or logo is not permitted unless otherwise stated. This does not apply to any documents displayed at the press service site if the use of such documents is informational and non-commercial or personal only. Any other use is expressly prohibited. Violators will be prosecuted to the maximum extent possible. Since we respect the intellectual property of others we kindly ask you to do the same.

Mobile Alerting & Anywhere Incident Response

Feature Overview

A comprehensive Platform for mobile Alerting for an up to 10x faster Response

AIOps and AI Alerting

AI-powered Alerting and Alert & Incident Management

Reliable Alert Notifications

Alert Notifications by push, text, voice and email. With Tracking and Escalations

Alerting App

The modern Way of receiving and managing critical Alerts on-the-go

On-Call Scheduling

Ai-powered Scheduling and Management of On-Call Duties and Shifts

Call Routing

Live call routing and a Voice Mailbox for modern after-business Hours Operations

    Use Cases

    IT Alerting

    Stay ahead of critical IT incidents and minimize downtime with SIGNL4 – automated, secure, and in real-time

    Incident Management

    Accelerate response, and streamline incident workflows with real-time mobile alerts

    SecOps Alerting

    Respond faster to cyber threats with mobile-first alerting

    SCADA Alarm Notifications

    Respond faster to machine breakdowns, quality issues, and maintenance calls

      IoT Service Alerting

      Automatically alert and notify your field service teams based on real-time signals from your IoT sensors and devices

      Field Service Alerting

      Automated Mobile Routing of Service Requests and Alerts to Field Teams

      On-Call Management

      Create and manage duty schedules, automate alert delivery, escalate seamlessly, and route after-hours calls

      After-Hours Call Routing

      SIGNL4 automatically routes after-hours calls to on-call staff – ensuring timely response and 24/7 coverage

      Building Automation

      Ensure fast response, fewer disruptions, and better facility management and service

      Emergency Alerting

      Keep your teams prepared when every second counts. SIGNL4 delivers fast, reliable emergency notifications

      Alert Management

      A central alert management hub helps to streamline alerting processes from multiple enterprise systems

      Integrations and APIs

      Integrations Overview

      We have verified and tested 200+ Integrations with 3d Party Products

      EMail (SMTP)

      The fastest and easiest way to connect to SIGNL4.

      REST API

      Seamlessly integrate services or implement additional features

      Webhook

      SIGNL4’s most popular and flexible integration

        Selected Customer Case Studies

        Airport Berlin-Brandenburg

        Automated Alerts and Mobile Incident Response for Luggage Transportation Systems

        BASF Coatings

        Automated Transport Dispatching with IoT Buttons and a mobile App for optimized Intralogistics

        RedIron, Canada

        Unifying Alerts and Notifications in mission-critical IT Operations

        CSP Lighthouse, Australia

        Reliable 24/7 Alerting for a global Cybersecurity Service Provider

          Swiss Bankers, Switzerland

          Real-Time Fraud Prevention with 24/7 mobile alerting in Financial Services Operation

          Conexus Credit Union, Canada

          Conexus transformed Incident Response in a Single Day with SIGNL4

          About us

          About Derdack & SIGNL4

          Learn more about a Market Leader in mobile Alerting and Anywhere Incident Response for critical Systems

          Partner Program

          Become a SIGNL4 Partner and take Advantage of a well-established and rapidly growing Product

          Newsletter

          Get Updates, exciting Insights, and Customer Stories – Sign up for our Newsletter!

          Glossary

          We explain the most important Terms and Topics in the Field of Alerting and Incident Management

          Blog

          Our blog offers expert insights and practical tips for getting the most out of SIGNL4

            DERDACK SIGNL4
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