Pricing

From free plans to premium features, find the right option for your business.

Add-ons

Active Stakeholder Communication

Keep customers, partners, and internal stakeholders in the loop during incidents.
Available with our Notify & Connect, Optimize, and Maximize plans. Pricing is per stakeholder.

$3/mo    or    $30/yr

Dedicated Phone Number for Inbound Calls

Available with our Maximize plan.

$10/mo  or  $110/yr

* Prices per user/month with annual subscription plan. With monthly payment, Optimize is $19 per user/month and Maximize $29 user/month.

* All prices are excluding taxes. Prices in US$ apply if your business is located in the USA, Canada, and the Americas. If your business is located in Europe and other regions, above prices are in Euro instead of US$ and tax free if you can provide a European VAT ID.

Commercial subscriptions of SIGNL4 are offered exclusively to businesses and public institutions. They are not offered to private users. Please, refer to our commercial terms and conditions.

“If you’re looking for a lightweight, effective way to manage operational alerts without overcomplicating things, SIGNL4 delivers. It’s easy to implement, highly reliable, and scalable as your use cases grow.”

Mark Daneshvar

Director of Information Technology, Amano McGann

“SIGNL4’s reliable alert notification system has eliminated manual processes, delivering instant cost savings and allowing our team to focus on what matters most.”

Jean Muller

IT Manager, Nexio

“It is a very nice cloud based tool with a lot of functions. Every alert can have its own category for a better overview. Excellent calender function. But the best is the easy to use app.”

Rouven Telge

IT Manager, EDEKA Data Center South

Feature Overview

Alerting & Notifications
Push Notifications with mute override
SMS-Text & Voice Call Notifications
Mobile App for Android/iPhone
Alert Categories
Alert Enrichment
Delivery Tracking
Geo-locations & Maps
Persistent Notifications
Alarm Flood Protection
Escalations
Notification Profiles
Alert Acknowledgement
Template-based alerts from webportal / mobile app
Call Routing
Dedicated phone number*
Live Call Routing (up to 15 min)
Voicemail with Alerts
On Call Scheduling and Management
Max Number of Users
Number of Teams
Ad Hoc Duty Management
'Who is on call' board
Staffing Level
Duty & Shift Scheduling
Duty Reminders
Post-Shift Reports
Live Calendar Export (Webcal)
External access to duty board
Incident Response
Incident Timeline
Alert Lifecycle Tracking
MS Teams & Slack Integration
ITSM Integration
Built-in ChatOps
Remote Actions
Post Mortem Reports
Event Intelligence
Filter & Distribution Rules
Logical Conditions (Nested)
De-Duplication
Treshholds
Delayed Alerts
AI Ops & AI Alerting
Intelligent Noise Reduction and De-Duplication
AI Alert Distribution
Automated Duty Scheduling
Smart Alert Summary
Stakeholders
Active Stakeholder Communication Seat
Administration
SSO (Single Sign On)
User Roles
Data Retention
User Provisioning via SCIM
Audit Logs
Integrations
Unlimited 3rd Party Integrations
Email (SMTP)
Inbound Webhook
Outbound Webhook
REST API with API Keys
2-way Connectors for 3rd party tools as listed in the SIGNL4 Gallery
On-premise Edge Proxy
Support & SLA
Online Knowledge Base
Chat & Email Support
Priority Phone Support
Guaranteed Uptime (SLA)
Starter
15c per Text/35c per Call
5
Unlimited
1 month
Notify & Connect
Unlimited
Unlimited
3$ Monthly / 30$ Annually
3 months
Optimize
Unlimited
Unlimited
3$ Monthly / 30$ Annually
6 months
Optional
Maximize
From 10$ monthly*
Unlimited
Unlimited
3$ Monthly / 30$ Annually
Customizable (12 mo max)
Optional
99.95%

* International local phone numbers are subject to availability and may vary in prices

Pricing FAQ

Is there a free Trial Period?

Yes. The first 30 days are free for 10 users on the “Maximize” plan. No credit card is required for this trial. You can upgrade to a commercial offering anytime. If you don’t opt for a commercial subscription by the end of the trial period you can still use SIGNL4 for free on the “Starter” plan.

Payment and Taxes

You can buy a commercial subscription during and after your free trial with Visa, MasterCard or American Express. If you are a business in the EU and don’t own a valid EU VAT ID, all prices are subject to 19% German VAT which will automatically be added to your bill.

When do I get billed?

If you decide for a commercial subscription, we post an invoice and bill your credit card at the beginning of your subscription term (i.e. either monthly or annually). All subscriptions auto-renew according to their terms (monthly/annually) unless you cancel your account. Each time you are billed, an invoice / receipt is sent to your email address on file for your subscription account. You can also download the receipt/invoice in your account management portal.

Is payment by bank transfer possible?

For annual subscriptions of 5 users or more, we also offer payment by bank transfer (wire transfer). Please contact us via chat or email so that we can activate your account for this.

What is your cancellation period?

SIGNL4 is a “pay as you go” service that runs on a monthly or an annual basis (subscription term). If you cancel, downgrade, or remove users you only pay until the end of the billing period and your cancellation or changes are reflected at the beginning of the next subscription term, i.e. either the following month or the following year.

A Proven Solution

1000+ Customers worldwide

Mobile Alerting and Response for Modern Operations

Resources

Feature Overview

A comprehensive Platform for mobile Alerting for an up to 10x faster Response

AIOps and AI Alerting

AI-powered Alerting and Alert & Incident Management

Reliable Alert Notifications

Alert Notifications by push, text, voice and email. With Tracking and Escalations

Mobile Alerting App

The modern Way of receiving and managing critical Alerts on-the-go

On-Call Scheduling

AI-powered Scheduling and Management of On-Call Duties and Shifts

Call Routing

Live call routing and a Voice Mailbox for modern after-business Hours Operations

Active Stakeholder Communication

Automatically deliver real-time incident updates to your Stakeholders

Use Cases

IT Alerting

Minimize downtime with automated real-time IT alerting

Incident Management

Accelerate response, and streamline incident workflows with real-time mobile alerts

SecOps Alerting

Respond faster to cyber threats with mobile-first alerting

Incident Alerting for MSPs

Turn Detection into Accountable Response

    IoT Service Alerting

    Automatically alert field teams based on real-time IoT signals

    SCADA Alarm Notifications

    Respond faster to machine breakdowns, quality issues, and maintenance calls

    Field Service Alerting

    Automated Mobile Routing of Service Requests and Alerts to Field Teams

    On-Call Management

    Create duty schedules, automate alerts, and route after-hours calls

    Building Automation

    Ensure fast response, fewer disruptions, and better facility management and service

    After-Hours Call Routing

    SIGNL4 automatically routes after-hours calls to on-call staff for fast response and 24/7 coverage

    Emergency Alerting

    Fast, reliable emergency alerts when every second counts

    Alert Management

    Streamline enterprise alerting with a centralized alert hub

    Integrations and APIs

    Integrations Overview

    We have verified and tested 200+ Integrations with 3d Party Products

    EMail (SMTP)

    The fastest and easiest way to connect to SIGNL4.

    Webhook

    SIGNL4’s most popular and flexible integration

    REST API

    Seamlessly integrate services or implement additional features

      Selected Customer Case Studies

      Berlin-Brandenburg Airport, Germany

      Automated Alerts and Mobile Incident Response for Luggage Transportation Systems

      BASF Coatings, Germany

      Automated Transport Dispatching with IoT Buttons and a mobile App for optimized Intralogistics

      RedIron, Canada

      Unifying Alerts and Notifications in mission-critical IT Operations

      BSH Hausgeräte GmbH, Germany

      Keeping production running at 10,000 dishwashers per day

      CSP Lighthouse, Australia

      Reliable 24/7 Alerting for a global Cybersecurity Service Provider

        Swiss Bankers, Switzerland

        Real-Time Fraud Prevention with 24/7 mobile alerting in Financial Services Operation

        Conexus Credit Union, Canada

        Conexus transformed Incident Response in a Single Day with SIGNL4

        exo, Canada

        Exo ensures critical alerts reach the right people, even at night

        Overview of Industries

        Exciting case studies from selected customers in sectors such as logistics, aviation, manufacturing, finance and IT

        About us

        About Derdack & SIGNL4

        Learn more about a Market Leader in mobile Alerting and Anywhere Incident Response for critical Systems

        Partner Program

        Become a SIGNL4 Partner and take Advantage of a well-established and rapidly growing Product

        Newsletter

        Get Updates, exciting Insights, and Customer Stories – Sign up for our Newsletter!

        Glossary

        We explain the most important Terms and Topics in the Field of Alerting and Incident Management

        Blog

        Our blog offers expert insights and practical tips for getting the most out of SIGNL4

          G2 Summer Awards for SIGNL4
          DERDACK SIGNL4
          Privacy Overview

          This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.