On-Call Scheduling

SIGNL4 provides a comprehensive digital and mobile on-call scheduling and on-call management solution.

With SIGNL4, you can schedule your on-call times with just a few mouse clicks and in no time at all. Instead of using Excel spreadsheets, you can conveniently and transparently plan your shifts and on-call duties in your web browser. A copy mode makes it easy to duplicate weeks or months based on your needs. Easy-to-use templates make on-call scheduling a breeze.

On-Call Scheduling SIGNL4
On-Call Scheduling SIGNL4

Just a few mouse clicks. Everything digital.

Digital On-Call Scheduling

With SIGNL4 scheduling on-call duty and shifts is extremely convenient and simple.

 

  • Centrally schedule on-call duties and shifts in your web browser for all your teams
  • Work with schedule templates, reducing on-call scheduling to ‘drag & drop people’ into a given time slot
  • Schedule multiple people for the same shift
  • Total planning flexibility including overlapping schedules/time slots
  • Granularity of 30 mins in scheduling
  • Time zone  support
  • Copy mode to replicate existing rotations/schedules

Who is on call?

Instant Visibility

Another advantage of digital on-call scheduling is the instant availability of always up-to-date information about who is on duty for which team or subject. 

 

  • Cross-team “Who is on duty” dashboard with real-time, digital information
  • Shareable duty board, e.g. to display duty information in your SOC/NOC
  • Who is on duty access from the mobile app
  • Privacy control, e.g. to hide teams or personal phone numbers from duty board
Who is on call? Who is on duty?
On-Call Scheduling - Stand-in mobile app

Duty Management

Shift Handover and Stand-ins

SIGNL4 provides a broad set of features to cater for all those peculiar situations you encounter in on-call scenarios, especially the need to urgent re-scheduling. 

 

  • Mobile push reminders for upcoming shifts
  • Automated punch in/out of team members based on the team’s schedule
  • Simple stand-ins by punching in/out from within the mobile app
  • Handover assistant to display shift patterns in the scheduler
  • Set/request your stand-in directly from the mobile app, designed for ad-hoc changes

On-Call Scheduling Reports

Reporting and Audit Trail

Digital on-call scheduling comes with a track record of all data around your on-call services, including hours spent on duty per team members, alert received during on-call duty and much more:

 

  • Automated post-shift reports by email including all alert details
  • Past shifts are locked for audit reasons
  • Minimum staffing level enabled based on the number of scheduled team members
  • Download of CSV files with all monthly duty records
On-Call Scheduling - Duty Report

Next Steps

Learn more and start your free 30-days trial of SIGNL4 On-Call Scheduling

Summary

SIGNL4 provides a digital solution for on-call scheduling, enabling centralized planning of shifts, real-time visibility of on-duty staff, and mobile access to schedules. It includes automated reminders, handover assistance, shift reports, and ensures audit compliance. The platform supports overlapping schedules, multiple personnel per shift, and time zone considerations, improving transparency, accountability, and responsiveness for on-call teams.