Oncall Scheduling, Voice Call Alerts and more for PRTG
The complete oncall solution for PRTG and an effective 24/7 operation of mission-critical systems monitored with PRTG
SIGNL4 & PRTG
Overview
SIGNL4 adds reliable app-push, text and voice calls with automated escalations when needed. SIGNL4 also introduces an advanced duty scheduling system, ensuring that on-call responsibilities are efficiently allocated and allows you to see who is on duty at any given time.
PRTG uses its webhooks to submit alert information to SIGNL4. A two-way app from the SIGNL4 app gallery facilitates the update of alerts in PRTG once a SIGNL4 user acknowledges or closes an alert.
Why SIGNL4?
Value-add and Benefits
SIGNL4 is relevant if you are operating a 24/7 mission-critical systems and need instant, anywhere alert notifications about IT incidents. SIGNL4 adds to PRTG:
- Alerts via voice call
- Push alerts with mute override and custom push sounds
- Oncall duty scheduling and management
- Alerts delivered based on responsibility, availability and calendar schedule
- Alert notifications with tracking and automated escalations
- Real-time cross-team transparency on alert status and ownership
- Advanced mobile app for alert management for Android and iPhone
When you add SIGNL4 to PRTG you benefit from a much faster and reliable incident response, the ability to respond from any place and a tool for 24/7 and oncall alerting.
Mobile App, Alerts & Notifications
Mobile Alerting App
The SIGNL4 mobile app is a premier and beautiful tool for alert management, reliable notifications and remote alert management. It provides a single pane of glass for all PRTG alerts, helping you to navigate the alert maze. It also provides you with a convenient way of oncall duty management and facilitates a unique level of cooperation within your team.
Oncall Management
Oncall Scheduling
SIGNL4 complements PRTG with a complete solution for scheduling and managing oncall duties. This ensures a delivery of critical to staff on duty and eases the operation of oncall teams. SIGNL4 oncall scheduling can be done in any web browser, supports multiple teams, self-service and stand-ins.
Seamless Setup in Minutes
2-Way Integration
PRTG sends detailed problem information to SIGNL4, informing the on-call team or technician. The PRTG connector in SIGNL4 allows status updates to be sent directly from the SIGNL4 mobile app, like acknowledging an alert. This ensures both SIGNL4 and PRTG dashboard users have real-time information on problem resolution status. If PRTG recognizes a solution (UP), it automatically updates SIGNL4 and closes the alarm.
How to connect SIGNL4 to PRTG
Find the technical documentation how to add powerful alerts and notifications with SIGNL4 to PRTG on Github.
Uptime Alliance Partner
DERDACK SIGNL4 is a proud member of the PRTG Uptime Alliance.
Next Steps
Learn more about SIGNL4 and start your free 30-days trial