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Mobile alerting with tracking & escalation for Atatus

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 Why SIGNL4

SIGNL4 completes the last mile between your infrastructure monitor and the on-call duty members tasked to resolve critical issues. Atatus monitors the health of your servers and hosts in real-time. Identify the hosts, processes that consume the most memory and CPU, analyze the load averages, disk usage and I/O wait times.  When these thresholds reach critical limits, SIGNL4 will deliver the notifications via Push, SMS and Voice.

 How it Works

The SIGNL4 webhook intercepts notifications and alerts on call team members.  A SIGNL4 webhook can also establish a connection with Atatus to enable mobile notification and alerting capabilities for operational and network teams.

 Integration Capabilities

  • Forwards Atatus alerts to SIGNL4 for mobile alerting
  • Uses JSON payload via Webhook
  • Staff can acknowledge and take ownership for critical incidents that occur
  • Communicate within an alert to address a problem
  • Alerts are escalated in case of no response
  • On-call scheduling to alert the right people at the right time

 Scenarios

  • Website Monitoring
  • Server Up-time Monitoring
  • Application Monitoring

How To Integrate

Integrating SIGNL4 with Atatus

In our example we are using Atatus to monitor server metrics of application servers.  We are forwarding notifications to the SIGNL4 webhook address to generate the alerts.

SIGNL4 is a mobile alert notification app for powerful alerting, alert management and mobile assignment of work items.  Get the app at https://www.signl4.com

Prerequisites

A SIGNL4 (https://www.signl4.com) account

An Atatus (https://www.atatus.com) account

Integration Steps

  1. First we will create the notification channel. Go to Alerting » Notification Channel » Create New Notification Channel.
  2. Enter your custom webhook URL into the URL text box.
  1. Next edit an existing alert policy and select the SIGNL4 webhook you just created.
  2. The next time the alert policy triggers, the SIGNL4 team will receive the alert. You can augment the text, color and icon in the Services & Systems option within the mobile app.
      

Alert Optimization

SIGNL4 can further increase the visibility of alerts through its Signals and Services section.  Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.

Change Alert Color and Override Title + Text 

Override text, colors and titles are triggered by keywords set within the mobile app.

    

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