atatus_logo

Mobile alerting with tracking & escalation for Atatus

Atatus_alert1
 Why SIGNL4

SIGNL4 completes the last mile between your infrastructure monitor and the on-call duty members tasked to resolve critical issues.  Atatus monitors the health of your servers and hosts in real-time. Identify the hosts, processes that consume the most memory and CPU, analyze the load averages, disk usage and I/O wait times.  When these thresholds reach critical limits, SIGNL4 will deliver the notifications via Push, SMS and Voice.

 How it Works

The SIGNL4 webhook intercepts notifications and alerts on call team members.  A SIGNL4 webhook can also establish a connection with Atatus to enable mobile notification and alerting capabilities for operational and network teams.

 Integration Capabilities

  • Forwards Atatus alerts to SIGNL4 for mobile alerting
  • Uses JSON payload via Webhook
  • Staff can acknowledge and take ownership for critical incidents that occur
  • Communicate within an alert to address a problem
  • Alerts are escalated in case of no response
  • On-call scheduling to alert the right people at the right time

 Scenarios

  • Website Monitoring
  • Server Up-time Monitoring
  • Application Monitoring
FS_neu_2

Tickets and Incidents are sent to SIGNL4

Event categorization, routing and automated delivery

Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty

HOW TO INTEGRATE

In our example we are using Atatus to monitor server metrics of application servers.  We are forwarding notifications to the SIGNL4 webhook address to generate the alerts.

SIGNL4 is a mobile alert notification app for powerful alerting, alert management and mobile assignment of work items.  Get the app at https://www.signl4.com

Prerequisites

A SIGNL4 (https://www.signl4.com) account

An Atatus (https://www.atatus.com) account

atatus_new_channel

First we will create the notification channel. Go to Alerting » Notification Channel » Create New Notification Channel.

atatus_webhook

Enter your custom webhook URL into the URL text box.

Atatus_alert_policy_webhook

Next edit an existing alert policy and select the SIGNL4 webhook you just created.

Atatus_alert2
Atatus_alert1

The next time the alert policy triggers, the SIGNL4 team will receive the alert. You can augment the text, color and icon in the Services & Systems option within the mobile app.

ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.

alertoptimization

Change alert color and override title + text 

Override text, colors and titles are triggered by keywords set within the mobile app.

Related Integrations

Camunda BPM

Business / IoT

Crosser

Industry 4.0 / IoT / IT Ops

Cumulocity

IoT

Datacake

IoT

ELEMENT IoT

Industry 4.0 / IoT

Flic

Business / IoT

GitHub Actions

IoT / IT Ops

Google IoT Core

Industry 4.0 / IoT

Healthchecks.io

IoT / IT Ops

IBM App Connect

IoT / IT Ops

Icinga2

IoT / IT Ops

ifm IO-Link

Industry 4.0 / IoT / production

InfluxDB

IoT / IT Ops

Instana

IoT / IT Ops

IXON Cloud

Industry 4.0 / IoT

Kaa IoT

Industry 4.0 / IoT

Kaseya

Business / Industry 4.0 / IoT

Elasticsearch / Kibana

IoT / IT Ops

Losant

Industry 4.0 / IoT

MariaDB

Industry 4.0 / IoT / IT Ops

Melrose Labs SMS

Industry 4.0 / IoT

MySQL

Industry 4.0 / IoT / IT Ops

Particle

Industry 4.0 / IoT

Perinet

Industry 4.0 / IoT

Ready for a free 30-days trial?