Mobile alerting with tracking & escalation for Albato
Albato is a no-code automation platform for all business automations. You can connect any apps without coders.
Pairing Albato with SIGNL4 can enhance your daily operations with an extension to your team wherever it is.
How it Works
SIGNL4 is available as a native integration in Albato. Using the SIGNL4 app, you can easily alert your team through an automated workflow via push, SMS text and voice calls and including escalation, duty scheduling and collaboration.
Service engineers alerted via mobile push, text and voice
Staff can acknowledge and take ownership for critical events that occur
Alerts are escalated in case of no response
Communicate with team members about a particular problem (in-alert chat)
Tracking and visibility of problem solutions
Integrated on-call duty planning
Native integration with Albato
Sales, Marketing, Finance
IT, Manufacturing, Utility, Oil and Gas, Agriculture, etc
The SIGNL4 app in Albato transmits events
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
SIGNL4 is a mobile alert notification app for powerful alerting, alert management and mobile assignment of work items. Get the app at https://www.signl4.com.
In the following sample workflow below we send information from a HTTP request to SIGNL4.
Fist, under Connections you need to create a new SIGNL4 connection, give it a name and enter your SIGNL4 team secret.
User SIGNL4 in your Bundle
Now you can use the SIGNL4 actions in your bundles. There are two actions available, one for sending alerts (“Send alert”) and one for resolving / closing alerts (“Resolve alert”).
You can add the parameters within the action. In order to resolve / close and alert the parameter “SIGNL4 External ID” in the “Resolve alert” action needs to be the same as for the previously called “Send alert” action.
ALERT OPTIMIZATION SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.