Mobile alerting with tracking & escalation for AWS IoT Button
Why SIGNL4
The AWS IoT Button is a useful tool for daily operations on the shop floor or in the field. Set a custom command to be triggered when the button is pressed, and integrate it with your SIGNL4 team to get immediate, actionable alerts when disaster strikes.
How it Works
Using a SIGNL4 webhook, send alarms from a AWS IoT Button directly to your mobile operations team. This is great for requesting maintenance requests on troublesome machines.
Integration Capabilities
- IT staff is alerted via mobile push, text and voice
- Team members can acknowledge and take ownership of alerts received from AWS IoT Button
- Discuss the issue as it is being resolved within in-alert ChatOps
- Alerts are escalated in case of no response
- Connect your AWS IoT Button to your network (WLAN) to send mobile alerts
- On-call scheduling to alert the right people at the right time
Scenarios
- Industrial IoT
- Field Service
- Manufacturing
Tickets and Incidents are sent to SIGNL4
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
See the video below and more about this integration on our blog.
ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.