SIGNL4 provides a comprehensive digital and mobile on-call management solution, also covering all related communications and alerting needs.
With SIGNL4, on-call scheduling is done with just a few mouse clicks and in no time at all. Instead of Excel spreadsheets, planning is done conveniently and transparently in the web browser. A copy mode makes it easy to duplicate weeks or months once they have been planned.
The duty scheduling is then also the basis for the fully automatic, time-dependent forwarding of alarms and messages to the right employees on duty.
Who is on duty
Use any browser
Digital OnCall Duty Scheduling
Centrally schedule on-call duties and shifts in your web browser for all your teams
Schedule multiple people for the same shift
Total planning flexibility including overlapping schedules/time slots
Granularity of 30 mins in scheduling
Time zone support
Copy mode to replicate existing rotations/schedules
Cross-team “Who is on duty” Dashboard with real-time, digital information
Shareable duty board, e.g. to display duty information in your SOC/NOC
Who is on duty access from the mobile app
Privacy control, e.g. to hide teams or personal phone numbers from duty board
Shift Handover and Stand-ins
Mobile push reminders for upcoming shifts
Automated punch in/out of team members based on the team’s schedule
Simple stand-ins by punching in/out from within the mobile app
Handover assistant to display shift patterns in the scheduler
Reporting and Audit Trail
Automated post-shift reports by email if handover assistant is switched on
Past shifts are locked for audit reasons
Minimum staffing level enabled based on the number of scheduled team members
Download of CSV files with duty records
Schedule shifts and duties ahead from your browser
Full screen view and 3 zoom levels for great usability
Display of next shift start and shift end in the mobile app
Call Routing and Alerting
Provides team numbers and routes calls automatically to the person on duty (more)
Voice mailbox for on-call teams with automated alerting
One-click alert notifications via web form to on-call personnel
Fully automated incident alerting from 3rd party systems and applications
Watch this video to see on-call duty and shift scheduling in SIGNL4 in action
How SIGNL4 provides for adigital handover procedure
Why you need to stop the handoverof that shared on-call duty phone
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.