checkmk

Mobile alerting with tracking & escalation for Checkmk

signl4_checkmk

 Why SIGNL4

Mobile workers are not able to sit in front of a Checkmk dashboard and actively monitor problems. SIGNL4 enables Checkmk to notify the mobile teams in the field or on call in real-time. This speeds up their response significantly and frees resources in the operations.

 How it Works

Checkmk compatibility allows you to distribute operational alerts to a mobile SIGNL4 team by using a webhook or email. Persistent notifications and acknowledgement requirements ensure that issues will be handled before it is too late.

 Integration Capabilities

  • IT staff is alerted via mobile push, text and call
  • Staff can acknowledge and take ownership for critical events that occur
  • Alerts are escalated in case of no response
  • Communicate within an alert to address a particular problem
  • Inbound webhook or email establishes connection from Checkmk to SIGNL4
  • On-call scheduling to alert the right people at the right time

 Scenarios

  • System Monitoring
  • Application Monitoring
  • Network Monitoring
  • Database Monitoring

How To Integrate

Integrating SIGNL4 with Checkmk

Derdack provides a dedicated plugin for Checkmk here: https://exchange.checkmk.com/p/signl4 

You can also find the integration scripts on GitHub: https://github.com/signl4/signl4-integration-checkmk.

Just go ahead, download the respective plugin from there and follow the instructions on the page.

Alert Optimization

SIGNL4 can further increase the visibility of alerts through its Signals and Services section.  Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.

Change Alert Color and Override Title + Text 

Override text, colors and titles are triggered by keywords set within the mobile app.

              

 

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