Mobile alerting with tracking & escalation for Autocode
Why SIGNL4
Autocode allows you to use SaaS APIs as building blocks and to run workflows in response to certain events. Pairing this powerful platform with SIGNL4 can enhance your daily operations with an extension to your team wherever it is.
How it Works
Autocode compatibility allows you to distribute operational alerts to a mobile SIGNL4 team by using a the webhook API. Persistent notifications and acknowledgement requirements ensure that issues will be handled before it is too late.
Integration Capabilities
- Service engineers alerted via mobile push, text and voice
- Integration with SIGNL4 via webhook or email (SMTP)
- Staff can acknowledge and take ownership for critical events that occur
- Alerts are escalated in case of no response
- Communicate within an alert to address a particular problem
- Tracking and visibility of problem solutions
- Integrated on-call duty planning
- Alert on critical IT or IoT states
- Two-way integration to interact or set the device state
Scenarios
- Workflow automation
- DevOps
- IT operations
- Service Management
- IoT
- IT, Manufacturing, Utility, Oil and Gas, Agriculture, etc.
Tickets and Incidents are sent to SIGNL4
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
You can find the SIGNL4 API at Autocode here: https://autocode.com/stdlib/signl4/alerting/
You can use this API to easily integrate reliable alerting of SIGNL4 teams into your workflows.
ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.