Mobile alerting with tracking & escalation for CloudStats
CloudStats is a free cloud-based monitoring tool which provides an easy to use web portal that shows server activity such as CPU, Disk, Memory and Network usage. CloudStats can monitor IP addresses for ping availability as well as Website URL connectivity.
Creating alerts is very easy but SIGNL4 can do a much better job at alerting users of the alerts that are being raised. Currently, CloudStats delivers messages via email, Skype, and Slack.
How it Works
SIGNL4 team email address establishes connection with CloudStats to enable mobile notification and alerting capabilities for operational and network teams.
Forwards CloudStats alerts to SIGNL4 for mobile alerting
Uses SMTP email to connect to your SIGNL4 team
Staff can acknowledge and take ownership for critical events that occur
Communicate within an alert to address a particular problem
Alerts are escalated in case of no response
On-call scheduling to alert the right people at the right time
Tickets and Incidents are sent to SIGNL4
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
First you will need to create a user for your SIGNL4 team email address. Click on Settings > Users to create a user.
Give the user the SIGNL4 team email address. This will route all messages to that single address which will ring on each team members mobile device.
Next you will need to specify which alerts will go to this team.
The next time the alert is raised your SIGNL4 team will be alerted immediately.
ALERT OPTIMIZATION SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.