Host Tracker is a cloud-based website, server and performance monitor with easy to configure dashboards and user setup. SIGNL4 ensures that all on duty members receive, acknowledge and resolve critical alerts, all from their smartphones. With persistent notifications and escalation chains there will never be a critical alert that goes unattended. SIGNL4 also offers ad-hoc collaboration between team members for each and every alert, so Subject Matter Experts can be looped in to help resolve issues.
How it Works
SIGNL4 team email address establishes connection with Host Tracker to enable mobile notification and alerting capabilities for operational and network teams. Host Tracker can also receive a JSON POST via Webhook in which SIGNL4 will receive critical data and alert on duty team members.
Tickets and Incidents are sent to SIGNL4
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
In our example we are using Host Tracker to monitor the up-time of critical servers. We are setting up a PING alert that will email the SIGNL4 team when a server is unreachable.
SIGNL4 is a mobile alert notification app for powerful alerting, alert management and mobile assignment of work items. Get the app at https://www.signl4.com
A SIGNL4 (https://www.signl4.com) account
A Host Tracker (https://www.host-tracker.com) account
Create a SIGNL4 user using the team specific email address.
In the subscriptions section, assign Alerts and Reporting options you wish to go to the S4 team.
Alternatively, you can use the SIGNL4 webhook. Creating a contact and assigning the SIGNL4 team webhook URL will provide data via JSON format.
We used the predefined template but you can choose which parameters will be sent to SIGNL4 by selecting Custom in the drop down box.
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.