Our May update brings Signl templates for manual alerting, improvements for duty scheduling and various enhancements in the web portal. Another new feature is the possibility to notify through calling landline numbers. All details can be found in this blog article....
General
April 2022 Update – Signl categories and duty scheduler improvements
With our April update, we ship some great improvements for Signl categories, category-based alerting and duty scheduling. All details are available in this blog article. Enhanced category matching Category matching can now also be based on text fragments ("keywords")...
Heartbeat check and more – is your monitoring still alive?
SIGNL4 is a cloud-based mobile alerting and incident response service. Third-party systems like monitoring tools, control systems or IoT sensors detect abnormalities and transmit events to SIGNL4 over the Internet. What if your systems cannot transmit critical events...
Feature Update: Enhanced security for call routing
Our interim update from March 15 adds important security features to call forwarding to on-callers. Three new settings have been added for call routing numbers: PIN Allow callers Block callers PIN From now on you can assign a PIN...
February 2022 Update – Centralized and time-based notification patterns
With our February update, it is now possible to centrally configure how Signls should be notified. And of course, each team can have a different configuration of their notification preferences. This also includes response and escalation settings. In addition, it is...
Scheduling Managers on Duty for Alert Escalation
A question we are hearing often is related to manager escalations, a heavily utilized feature in SIGNL4. Users ask us if those managers can be scheduled. The short answer is 'yes', but you need to use a different feature in SIGNL4 and do a little re-configuration. By...
How to get support?
This post provides an overview on the variety of options and to contact us, if you are seeking technical or other support from the SIGNL4 team. Though, SIGNL4 is designed as a self-service platform and provides an abundance of resources and help, we 'human' provide...
A vital alerting solution
This article should give you a first idea of what SIGNL4 does. What do IT security, production monitoring and technical field service have in common? In all these scenarios, the right people need to get notified immediately - in case of technical malfunctions, urgent...
Mobile Service Dispatching for In Plant Transport Logistics at BASF Coatings
„SIGNL4, is a highly intuitive seamless mobile control system for intra-logistics processes. We were looking for an attractive visualization that enables a smooth change management within the teams. Changing process is always a challenge but the greatest sceptics soon...
Publish SIGNL4 oncall and alert information to your Grafana dashboard
Grafana is as open source analytics and interactive visualization application. You can connect different data sources to display chart and graphs or even trigger alerts. Wouldn't it be great to add information about SIGNL4 alerts or about who is on call as part of...