SIGNL4

The Mobile Alerting App for Operations Teams

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February 2021 Update: Copy duty slots, password change and 2-way integration with ServiceNow and Checkmk

February 2021 Update: Copy duty slots, password change and 2-way integration with ServiceNow and Checkmk

  • February 16, 2021
  • GeneralIntegrationsUpdates

With our February 2021 update, we have added more features to our account management portal. We’ve now added a copy mode to the duty and shift calendar providing an even better shift and duty scheduling experience. You can now also monitor your personal profile and change your password in the account portal. We have now

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2-way integration with ConnectWise Manage

2-way integration with ConnectWise Manage

  • January 12, 2021
  • GeneralIntegrationsUpdates

SIGNL4 now includes a new app for connecting to ConnectWise Manage (“Manage”). This makes 2-way integration with Manage a breeze, and responding to service desk tickets can now be done conveniently via mobile app in SIGNL4. This blog article has all the important details. What features does the integration offer? The integration offers the following

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Segment and SIGNL4: Know your Customer’s Actions, Anywhere and Anytime

Segment and SIGNL4: Know your Customer’s Actions, Anywhere and Anytime

  • January 4, 2021
  • CommunicationDevOpsGeneralITOM & ITSMOT & IoT

You have a web site, app, online shop, or SaaS offering? Then you have plenty of user actions. That can be visiting a certain page, signing up for a service or canceling a subscription. Wouldn’t it be great to know in real time when an important customer action takes place? This would allow you sales,

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October 2020 Update: Mute overwrite for iPhone (Critical Alerts), undo and more

October 2020 Update: Mute overwrite for iPhone (Critical Alerts), undo and more

  • October 14, 2020
  • GeneralUpdates

Our October update brings the long-awaited mute-overwrite on iPhone (‘critical alerts’). We also introduce an undo action for Signl acknowledgements or closures.  And in the web app you can now batch-ack and close to multiple Signls at once. All new features are introduced below – enjoy. Mute-overwrite on iPhones (Critical Alerts) We are delighted to

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How SIGNL4 provides for a digital handover procedure

How SIGNL4 provides for a digital handover procedure

  • October 9, 2020
  • GeneralITOM & ITSMManufacturingOT & IoT

Handover procedures in operations and maintenance are a key element of business continuity. As work in this field is usually organized in shifts, it is essential to keep track of any critical incidents, machine breakdowns, job ownership, completion, issues that are still open or unresolved and other related items. Such knowledge has a significant impact

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Why you need to stop the handover of that shared on-call duty phone

Why you need to stop the handover of that shared on-call duty phone

  • October 5, 2020
  • DevOpsGeneralITOM & ITSMOT & IoT

If you are still handing over a shared on-call duty phone or pager (sometimes called ‘operations phone’), it is time to rethink your process. The Covid19-induced new normal has a dramatic impact on our work live and social behavior. We work from home and that is especially true for the IT workforce. We meet with

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September 2020 Update: All-new Webhook and API Key Management

September 2020 Update: All-new Webhook and API Key Management

  • September 16, 2020
  • DeveloperGeneralUpdates

Our September update provides you with self-service API key management from the SIGNL4 web portal. Finally, you can fully exploit our comprehensive REST API. We also improved management of outbound webhook which can update your systems with any information on Signl handling. API Key Management It is now possible to manage API keys for the

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No More False Alerts at Night

No More False Alerts at Night

  • September 11, 2020
  • CommunicationDevOpsGeneralITOM & ITSMOT & IoT

Do you know this situation? You are on-call and in the middle of the night you get a phone call. Loud enough to wake you up. Loud enough to wake your wife up, as well. You stand up and check your emails to see what the problem is. OK, you got it. Then you log

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How SIGNL4 solves typical problems in network monitoring

How SIGNL4 solves typical problems in network monitoring

  • September 1, 2020
  • GeneralITOM & ITSM

A new article in the September issue of German magazine LANLine (“Automation creates productivity”) summarizes typical challenges and problems in network monitoring very well and is worth reading. I would like to briefly discuss some of the problems addressed and how our product SIGNL4 was developed as a solution for exactly these problems. Problem 1:

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Website Monitoring with SIGNL4

Website Monitoring with SIGNL4

  • August 11, 2020
  • DevOpsGeneralITOM & ITSMOT & IoT

SIGNL4’s core job is to reliably alert operational teams. However, we’ve been asked a couple of times if SIGNL4 can also monitor a website’s uptime. Well, we developed an app and it is now available in the SIGNL4 app gallery. You can now monitor the availability of websites AND get instantly alerted if it goes

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Why SIGNL4?

SIGNL4® reliably notifies mobile operations teams and provides for a 10x faster response to critical alerts, major incidents and urgent service requests. Read more

 

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ABOUT US

Derdack® is a long-standing innovator for enterprise-class mobile alerting and alert management solutions. Our global customer list includes The Boeing Company, Daimler, BMW, Porsche and many other leading brands. With SIGNL4® we have reinvented mobile alerting and alert management for operations teams in IT, IoT, Industry 4.0 and other areas where swift response to critical events matters.

SIGNL US

Phone +1 (202) 4 700 885
Intl +49 331 29878-20
Email info (at ) signl4.com
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  • Product
    • Feature Overview
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    • FAQ
    • Online Help
    • Blog and what’s new
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    • IT Alerting
    • SIEM & SecOps Alerting
    • IoT Service Alerting
    • Industry 4.0 Maintenance Calls
    • After-Hours Service Desk Call Alerts
    • SCADA and Utilities
    • Emergency Alerting
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  • Free Trial
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