The time has come! Users in SIGNL4 can now be a member of multiple teams. This allows for staff to be on duty in multiple groups or departments in parallel and to receive related alert notifications for incidents that occur in the different teams. In addition, you can now also send Signls to multiple teams.
SIGNL4 helps to reliably alert service technicians in facility management, no matter where they are located.
A good alerting strategy is an important prerequisite for successful operations management and the availability of mission-critical systems. But also for employee satisfaction. It’s not just about sending out alerts upon critical conditions, problems and failures at all, but more importantly, about how it is done. Here are the 5 most typical mistakes, their consequences
SIGNL4 helps to reliably alert service technicians in facility management, no matter where they are located.
Event and alert filtering matters because alert fatigue is one of the most crucial issues in alerting and alert management. SIGNL4 implements a lightweight and effective way of filtering events. The overall process is based on alert categories. Alert categories are applied using a keyword search across the entire payload of incoming third-party events. But
When you send alerts, work orders or service requests to your workers in the field, on the shop floor or campus it is essential to provide them with all relevant information necessary to solve the task. This prevents misunderstandings, avoids waste work, time for searching information and thus increases productivity and facilities an effective, timely
With our February 2021 update, we have added more features to our account management portal. We’ve now added a copy mode to the duty and shift calendar providing an even better shift and duty scheduling experience. You can now also monitor your personal profile and change your password in the account portal. We have now
SIGNL4 now includes a new app for connecting to ConnectWise Manage (“Manage”). This makes 2-way integration with Manage a breeze, and responding to service desk tickets can now be done conveniently via mobile app in SIGNL4. This blog article has all the important details. What features does the integration offer? The integration offers the following
You have a web site, app, online shop, or SaaS offering? Then you have plenty of user actions. That can be visiting a certain page, signing up for a service or canceling a subscription. Wouldn’t it be great to know in real time when an important customer action takes place? This would allow you sales,
Our October update brings the long-awaited mute-overwrite on iPhone (‘critical alerts’). We also introduce an undo action for Signl acknowledgements or closures. And in the web app you can now batch-ack and close to multiple Signls at once. All new features are introduced below – enjoy. Mute-overwrite on iPhones (Critical Alerts) We are delighted to