*This article was first published on Microsoft’s Manufacturing Industry Blog on July 17, 2018. The fourth industrial revolution, Industry 4.0, is happening today. Recent progress in manufacturing automation requires fewer individuals on a shop floor to do manual work with and at machines. However, those people are now required to respond faster and more effectively
The development and rise of cool, tiny and smart devices of all shapes and functions is the foundation of the Internet of Things (IoT). Many of these mechanisms shared below are relatively small in size, but do not let that fool you. These are powerful products that have been endorsed by many. Today, I will introduce
We live in an age of hyper-connectedness. Specific-function devices are now able to relay information to networks in real-time with ease. To put it simply, we live among the Internet of Things (IoT). In this article, we will dive into what IoT is, where it is headed, and what that means for consumers and businesses in
Field service management (FSM) is the business-official way of mentioning all the operational and administrative work that goes into on-location service delivery. In other words, FSM is the juggling act that involves everything from accounting and customer relationship management (CRM) to service dispatching and enterprise resource planning (ERP). One can find FSM in many industries like IT,
On our smart phones, we receive an abundance of personal and business push notifications every day. Business and business-critical push notifications are meant to be read, ideally acknowledged, and acted on in an attentive manner. The problem is that people cannot always be contacted effectively with a simple push notification. Today I am going to
June 2018 update brings two cool features: Acknowledgement of alerts by all team members (on duty) Sending of alerts to the team from a Web Browser Happy exploring! Group alerting with multiple acknowledgements There are multiple models of how many people are required to acknowledge a critical alert. Typical for IT and other areas of maintenance and
The app-based alerting service SIGNL4, enables you to send alerts from your corporate infrastructure via e-mail or webhook. Your team will then receive the notifications by push, SMS or phone call. But what if the Internet connection is no longer available and you cannot transmit the alerts to SIGNL4? Below we describe a convenient method
In the digital age, it is extremely helpful to have Software-as-a-Service (SaaS) tools in place to maximize team productivity. SaaS tools are great because they take essential work tasks, and slim them down into user-friendly web and mobile applications. Below I have recommended five SaaS tools available online. I selected these as they are applicable
SIGNL4 offers easy-to-use interfaces for triggering notifications, e.g. email and Webhook. In some scenarios you might want to send signals manually from a Web portal. Google Forms is one option to add this feature to SIGNL4. The following steps show you how to setup a simple Web form for manually sending signals to your SIGNL4
We are incredibly proud to announce the May 2018 update, which adds the following new features to SIGNL4: Persistent alert notifications via text and voice call In-app triggered alerts transmit current geographic location Alerts can be enriched with maps and geolocation Intelligent notification flood protection algorithm (notification suppression) Extended MDM support (MobileIron) for App Config