Our July update brings new features to the email and webhook API’s. You can now close alerts in SIGNL4 when the issue was resolved in your backend system. Use Case A typical use case is IT monitoring and auto-recovery. Imagine you get an alert in the middle of the night about an IT issue. A
Microsoft Azure customers worldwide now gain access to SIGNL4 to take advantage of the scalability, reliability and agility of Azure to drive application development and shape business strategies. Richmond, June 15 2020 Today, Derdack (www.signl4.com), provider of critical alerting for operations teams, announced the availability of SIGNL4 in the Microsoft Azure Marketplace, an online store
With many companies utilizing remote-working during the COVID-19 pandemic, effective communication is more important than ever. Unfortunately, being in the middle of responding to a global pandemic will not prevent your organization from suffering from other business disruptions. Likely disruptions you may face are: Cyber/ phishing attacks – these attacks can cripple your regular communication
Our May update brings new features to our Signl Center in the web app and adds a new view that displays your upcoming duties to the mobile app! Upcoming Duties Preview When part of an on-call duty team, your private life and work-life-balance are pretty much affected. Knowing about scheduled duties in advance and having
Our April update is BIG. It introduces emergency alerting to reach you entire team. We hope this will be a bit of humble support to your organization in this Covid-19 crisis. The core of this release is the new signl center, the new place to track alerts and their delivery in real-time, to see incoming
SIGNL4 provides great support for geolocation information and in multiple ways. When a new alert with geolocation information is displayed in the mobile app, the app renders a map to visualize geographic information of the incident. A double click allows to open the default map application on the mobile device, e.g. to get directions or
“Servcies&Systems” category subscriptions provide a highly flexible way of routing alerts to specific user groups. This can for instance be used to route alerts based on responsibilities or skills. But other scenarios are possible too as the category subscription mechanism is extremely powerful. First layer of alert routing – duty status SIGNL4 currently provides
SIGNL4 provides plug-and-play chatbot integrations with Microsoft Teams and Slack, both via certified chatbot apps. Why does it makes sense to integrate SIGNL4 with chat tools after all? There are two basic uses cases that we address with the integration into Teams and Slack. Using Teams and Slack as additional notification channels By default,
Our first SIGNL4 release tin 2020 includes some great new features. Have a look: Notify your Legacy Pager For all those who still need to work with pager devices in addition to their smartphone, it is now possible to include this device in the alarm workflow. This might be the case to secure alert delivery
Event and alert severity are extremely important information for an effective alert management and response. Severity information determine the speed of response, needed resource allocation and the action path taken. Naturally, critical alerts have higher priority than major alerts which again overrule minor alerts. However, as monitoring, security and other control systems have different ways