SIGNL4

Mobile Alerting and Anywhere Incident Response

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May 2022 Update 2 – New category features and improved zooming in the scheduler

May 2022 Update 2 – New category features and improved zooming in the scheduler

  • May 23, 2022
  • GeneralUpdates

Our second May update brings partial word matching for category keywords (wildcards), content enrichments for Signls via categories, and an improved zoom level toggle in the duty scheduler. All the details are in this blog article. Fragment search It is now also possible to perform a category assignment for incoming events based on partial word

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Derdack SIGNL4 Joins Microsoft Intelligent Security Association (MISA)

Derdack SIGNL4 Joins Microsoft Intelligent Security Association (MISA)

  • May 17, 2022
  • GeneralIntegrationsSecurity

MISA nomination paves the way for an effective anywhere 24/7 response to security incidents and demonstrates long-term commitment to the Microsoft relationship   Richmond, May 1, 2022 Today, Derdack SIGNL4 (www.signl4.com), provider of critical alerting and anywhere incident response for SecOps teams, announced it has joined the Microsoft Intelligent Security Association (MISA), an ecosystem of

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Holiday Import from iCal Files

Holiday Import from iCal Files

  • May 10, 2022
  • General

SIGNL4 helps to reliably alert service technicians in facility management, no matter where they are located.

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May 2022 Update – Templates, scheduler enhancements, landline numbers, and more

May 2022 Update – Templates, scheduler enhancements, landline numbers, and more

  • May 3, 2022
  • GeneralUpdates

Our May update brings Signl templates for manual alerting, improvements for duty scheduling and various enhancements in the web portal. Another new feature is the possibility to notify through calling landline numbers. All details can be found in this blog article. Templates for manual Signls Manual Signls now comes with templates. Templates can be created

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April 2022 Update – Signl categories and duty scheduler improvements

April 2022 Update – Signl categories and duty scheduler improvements

  • April 5, 2022
  • GeneralUpdates

With our April update, we ship some great improvements for Signl categories, category-based alerting and duty scheduling. All details are available in this blog article. Enhanced category matching Category matching can now also be based on text fragments (“keywords”) that must NOT be included in the event payload. Meaning, we’ve added a logical ‘NOT’ operator

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Heartbeat check and more – is your monitoring still alive?

Heartbeat check and more – is your monitoring still alive?

  • March 31, 2022
  • General

SIGNL4 is a cloud-based mobile alerting and incident response service. Third-party systems like monitoring tools, control systems or IoT sensors detect abnormalities and transmit events to SIGNL4 over the Internet. What if your systems cannot transmit critical events anymore? That might happen when the Internet is down or when the tool itself has a problem.

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Feature Update: Enhanced security for call routing

Feature Update: Enhanced security for call routing

  • March 15, 2022
  • GeneralUpdates

Our interim update from March 15 adds important security features to call forwarding to on-callers. Three new settings have been added for call routing numbers: PIN Allow callers Block callers PIN From now on you can assign a PIN to a phone number. A caller must then enter this PIN to be connected to the

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February 2022 Update – Centralized and time-based notification patterns

February 2022 Update – Centralized and time-based notification patterns

  • February 16, 2022
  • GeneralUpdates

With our February update, it is now possible to centrally configure how Signls should be notified. And of course, each team can have a different configuration of their notification preferences. This also includes response and escalation settings. In addition, it is now possible to set different notification patterns per day and time of the day,

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Scheduling Managers on Duty for Alert Escalation

Scheduling Managers on Duty for Alert Escalation

  • February 9, 2022
  • General

A question we are hearing often is related to manager escalations, a heavily utilized feature in SIGNL4. Users ask us if those managers can be scheduled. The short answer is ‘yes’, but you need to use a different feature in SIGNL4 and do a little re-configuration. By November 21 we’ve introduced team escalations (see here)

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How to get support?

How to get support?

  • January 25, 2022
  • General

This post provides an overview on the variety of options and to contact us, if you are seeking technical or other support from the SIGNL4 team. Though, SIGNL4 is designed as a self-service platform and provides an abundance of resources and help, we ‘human’ provide help through our agents whenever needed. Self-Service Let’s first have

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Why SIGNL4?

SIGNL4® reliably notifies mobile operations teams and provides for a 10x faster response to critical alerts, major incidents and urgent service requests. Read more

 

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ABOUT US

Derdack® is a long-standing innovator for enterprise-class mobile alerting and alert management solutions. Our global customer list includes The Boeing Company, Daimler, BMW, Porsche and many other leading brands. With SIGNL4® we have reinvented mobile alerting and alert management for operations teams in IT, IoT, Industry 4.0 and other areas where swift response to critical events matters.

SIGNL US

Phone +1 (202) 4 700 885
Intl +49 331 29878-20
CH +41 31 539 19 90
Email info (at ) signl4.com
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  • Product
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    • Oncall Management
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