We are super-excited about launching our new referral partner program, SIGNL4Partners. The program is dedicated to solution providers and system integrators just like you. Any company can join the program, no matter if you are an IoT Hardware vendor or specialize in software solutions. Benefits of joining SIGNL4Partners are: 20% revenue share from all registered
The May 2019 Update introduces web sign-up and some great, long-awaited mobile app enhancements! Mobile App: Multi-Alert Confirmation and Resolution We have added the capability to confirm and resolve multiple alert signls at once. Simply tap the new 3-dot-button on the top right and select “Confirm all” / “Resolve all”. Please keep in mind that these
IT downtime can effect businesses of all sizes. From online retailers and event promoters to cloud-based service providers and 24/7 security teams, all modern businesses are at risk of facing both monetary and organizational costs that can stack up in a matter of minutes. Users (internal and external) may not be able to access websites
This article explains the simplicity and effectiveness of alert escalation in SIGNL4. The case for alert escalations Part of any managers role is to make sure their team is taking accountability. Managers are not the front lines resolvers that handle issues, that is what they have a team for. However, managers do need to be
Many businesses of all sizes are now aware of the never-ending security risks that threaten the condition of their IT infrastructure. Larger companies have begun to adopt Security Information and Event Management (SIEM) software solutions to assist in the daily oversight of their IT security. By taking the best elements of Security Event Management (SEM), which
This update introduces an effective mechanism for event filtering to SIGNL4. You can now use the keywords of your ‘services & systems’ categories as a whitelist. If you enable this keyword whitelist, SIGNL4 performs a keyword search across all parameters and content of a received event (e.g. received by email or webhook). It will then
The February 2019 update brings the long anticipated duty and shift scheduling. It further improves SIGNL4’s capabilities of delivering the right information to the right people at the right time. Shift Scheduling Basics Shift scheduling in SIGNL4 is done through the account/team management portal. It works with any browser and provides an enormous flexibility. You
An upset customer is calling your service hotline in the middle of night because an important system stopped working. A sleepy engineer, just woken up by that call, somehow tries to answer the bullet-like questions of your customer. The result: unhappiness on both sides. Sounds familiar? Here is what you can do: For an enterprise
SIGNL4 is a mobile SaaS solution built to address the needs of on-the-go operations teams across many industries. Stemming from German parent company, Derdack, SIGNL4 looks to provide agility and reliability where other solutions on the market may not. Aside from its core strength in persistent mobile team alerting, this application has been developed taking ino account recent trends in software
Though SIGNL4 does not provide canned reports (yet), it allows for downloading all required data of on-call times, alerts and responses. Hence all it takes is an external tool to process and analyse those logs. Shift and alerts logs can be used to review workload of your team members, frequency of certain alert types, hours