SIGNL4

Mobile Alerting and Anywhere Incident Response

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May 2022 Update – Templates, scheduler enhancements, landline numbers, and more

May 2022 Update – Templates, scheduler enhancements, landline numbers, and more

  • May 3, 2022
  • GeneralUpdates

Our May update brings Signl templates for manual alerting, improvements for duty scheduling and various enhancements in the web portal. Another new feature is the possibility to notify through calling landline numbers. All details can be found in this blog article. Templates for manual Signls Manual Signls now comes with templates. Templates can be created

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April 2022 Update – Signl categories and duty scheduler improvements

April 2022 Update – Signl categories and duty scheduler improvements

  • April 5, 2022
  • GeneralUpdates

With our April update, we ship some great improvements for Signl categories, category-based alerting and duty scheduling. All details are available in this blog article. Enhanced category matching Category matching can now also be based on text fragments (“keywords”) that must NOT be included in the event payload. Meaning, we’ve added a logical ‘NOT’ operator

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Feature Update: Enhanced security for call routing

Feature Update: Enhanced security for call routing

  • March 15, 2022
  • GeneralUpdates

Our interim update from March 15 adds important security features to call forwarding to on-callers. Three new settings have been added for call routing numbers: PIN Allow callers Block callers PIN From now on you can assign a PIN to a phone number. A caller must then enter this PIN to be connected to the

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February 2022 Update – Centralized and time-based notification patterns

February 2022 Update – Centralized and time-based notification patterns

  • February 16, 2022
  • GeneralUpdates

With our February update, it is now possible to centrally configure how Signls should be notified. And of course, each team can have a different configuration of their notification preferences. This also includes response and escalation settings. In addition, it is now possible to set different notification patterns per day and time of the day,

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December 2021 Update – On-duty board, Manual Signls and Azure Sentinel update

December 2021 Update – On-duty board, Manual Signls and Azure Sentinel update

  • December 2, 2021
  • Updates

Our December update brings a ‘Who is on duty’ board displaying current team members on duty with contact information. In addition, we have simplified the manual sending of Signls and improved the integration with Azure Sentinel. As always, you can find all the details in this article. Who is on duty? We now answer this

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November 2021 Update – Improved incident response with team escalation and more

November 2021 Update – Improved incident response with team escalation and more

  • November 3, 2021
  • Updates

Our November update introduces new team settings and, along with them, entirely new options for escalating Signls. This will allow you to make your incident response even more reliable. One application is to create a ‘managers on duty’ teams with full duty scheduling capabilities and escalate missed Signls to such 2nd level response team. As

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Android App Update: Mute and enhanced ‘Do not disturb’ override

Android App Update: Mute and enhanced ‘Do not disturb’ override

  • September 28, 2021
  • GeneralUpdates

With our latest Android app update (3.1., build 242) you will never miss a critical SIGNL4 alert again. Even if your phone is muted or in do-not-disturb mode, SIGNL4 can now make a lot of ‘noise’ and wake you up reliably when a major or critical incident occurs. Here is how it works…. Mute and

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September 2021 Update: Routing voice calls to on-call staff

September 2021 Update: Routing voice calls to on-call staff

  • September 14, 2021
  • GeneralUpdates

Yippie! Our September update adds live call routing as well as a voice mailbox with notification feature to SIGNL4. All details can be found in this article. The scenario The typical scenario for call routing is to offer a hotline for partners, clients or staff and then route incoming calls automatically to the person on

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July 2021 Update: Users can be members of multiple teams

July 2021 Update: Users can be members of multiple teams

  • July 7, 2021
  • GeneralUpdates

The time has come! Users in SIGNL4 can now be a member of multiple teams. This allows for staff to be on duty in multiple groups or departments in parallel and to receive related alert notifications for incidents that occur in the different teams. In addition, you can now also send Signls to multiple teams.

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February 2021 Update: Copy duty slots, password change and 2-way integration with ServiceNow and Checkmk

February 2021 Update: Copy duty slots, password change and 2-way integration with ServiceNow and Checkmk

  • February 16, 2021
  • GeneralIntegrationsUpdates

With our February 2021 update, we have added more features to our account management portal. We’ve now added a copy mode to the duty and shift calendar providing an even better shift and duty scheduling experience. You can now also monitor your personal profile and change your password in the account portal. We have now

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Why SIGNL4?

SIGNL4® reliably notifies mobile operations teams and provides for a 10x faster response to critical alerts, major incidents and urgent service requests. Read more

 

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ABOUT US

Derdack® is a long-standing innovator for enterprise-class mobile alerting and alert management solutions. Our global customer list includes The Boeing Company, Daimler, BMW, Porsche and many other leading brands. With SIGNL4® we have reinvented mobile alerting and alert management for operations teams in IT, IoT, Industry 4.0 and other areas where swift response to critical events matters.

SIGNL US

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Intl +49 331 29878-20
CH +41 31 539 19 90
Email info (at ) signl4.com
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