IT downtime can effect businesses of all sizes. From online retailers and event promoters to cloud-based service providers and 24/7 security teams, all modern businesses are at risk of facing both monetary and organizational costs that can stack up in a matter of minutes. Users (internal and external) may not be able to access websites
The update of December 2018 adds great features for enriching Signls with additional information (‘alert enrichment’). With “Services and Systems” categories, SIGNL4 already comes with an unique approach of categorizing alerts through colouring and acoustics, i.e. a dedicated push sound. But why not use this categorization feature for adding information to Signl alerts? Why is
Machines, pumps, valves, fire alert systems, temperature sensors, smoke detectors, etc. often do not offer IT integration. Instead, they provide simple analog cables to interface with dry contacts. Monitoring these I/O states and detecting abnormal behavior or malfunctions a common scenario in industrial IoT. Operations teams in charge of business and operational continuity need to know
The Internet of Things (IoT) has become an exciting area of work. Businesses are rapidly adapting various IoT products whether they realize it or not. Thanks to the booming development of Internet of Things, users across industries can now easily monitor, trigger, and maintain processes and equipment with a brilliant software and strong networks. The infrastructural pieces
*This article was first published on Microsoft’s Manufacturing Industry Blog on July 17, 2018. The fourth industrial revolution, Industry 4.0, is happening today. Recent progress in manufacturing automation requires fewer individuals on a shop floor to do manual work with and at machines. However, those people are now required to respond faster and more effectively
The development and rise of cool, tiny and smart devices of all shapes and functions is the foundation of the Internet of Things (IoT). Many of these mechanisms shared below are relatively small in size, but do not let that fool you. These are powerful products that have been endorsed by many. Today, I will introduce
We live in an age of hyper-connectedness. Specific-function devices are now able to relay information to networks in real-time with ease. To put it simply, we live among the Internet of Things (IoT). In this article, we will dive into what IoT is, where it is headed, and what that means for consumers and businesses in
Field service management (FSM) is the business-official way of mentioning all the operational and administrative work that goes into on-location service delivery. In other words, FSM is the juggling act that involves everything from accounting and customer relationship management (CRM) to service dispatching and enterprise resource planning (ERP). One can find FSM in many industries like IT,
Utilities companies represent a particular challenge for modern alarm solutions complementing SCADA systems. Due to the decentralised distribution of installations and plants in rural and urban areas, operation, maintenance and repair are already associated with considerable technical, logistical and personnel expenditure. Several factors that are negligible in centralized scenarios must be taken into account. Location, accessibility,
Urgent breakdown maintenance calls are a common scenario on a shop floor, e.g. in manufacturing or logistics. Response is a critical matter as equipment breakdowns bring your operations to a grinding halt. When a machine breaks down or malfunctions, a maintenance engineer on duty or on call needs to be notified, usually through the machine showing blinking red light or manually