SIGNL4

Mobile Alerting and Anywhere Incident Response

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Adding Rich Content to Alerts, Work Orders or Service Requests

Adding Rich Content to Alerts, Work Orders or Service Requests

  • March 23, 2021
  • CommunicationGeneralManufacturingOT & IoT

When you send alerts, work orders or service requests to your workers in the field, on the shop floor or campus it is essential to provide them with all relevant information necessary to solve the task. This prevents misunderstandings, avoids waste work, time for searching information and thus increases productivity and facilities an effective, timely

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Segment and SIGNL4: Know your Customer’s Actions, Anywhere and Anytime

Segment and SIGNL4: Know your Customer’s Actions, Anywhere and Anytime

  • January 4, 2021
  • CommunicationDevOpsGeneralITOM & ITSMOT & IoT

You have a web site, app, online shop, or SaaS offering? Then you have plenty of user actions. That can be visiting a certain page, signing up for a service or canceling a subscription. Wouldn’t it be great to know in real time when an important customer action takes place? This would allow you sales,

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No More False Alerts at Night

No More False Alerts at Night

  • September 11, 2020
  • CommunicationDevOpsGeneralITOM & ITSMOT & IoT

Do you know this situation? You are on-call and in the middle of the night you get a phone call. Loud enough to wake you up. Loud enough to wake your wife up, as well. You stand up and check your emails to see what the problem is. OK, you got it. Then you log

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Business Continuity Planning and Effective Communication – by Laura Toplis

Business Continuity Planning and Effective Communication – by Laura Toplis

  • May 25, 2020
  • CommunicationGeneral

With many companies utilizing remote-working during the COVID-19 pandemic, effective communication is more important than ever. Unfortunately, being in the middle of responding to a global pandemic will not prevent your organization from suffering from other business disruptions. Likely disruptions you may face are: Cyber/ phishing attacks – these attacks can cripple your regular communication

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Never Miss After-Hours Customer Calls to Your Service Hotline

Never Miss After-Hours Customer Calls to Your Service Hotline

  • February 12, 2019
  • CommunicationGeneral

An upset customer is calling your service hotline in the middle of night because an important system stopped working. A sleepy engineer, just woken up by that call, somehow tries to answer the bullet-like questions of your customer. The result: unhappiness on both sides. Sounds familiar? Here is what you can do: For an enterprise

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Being a powerful ‘pager app’ SIGNL4 can easily replace a pager

Being a powerful ‘pager app’ SIGNL4 can easily replace a pager

  • November 29, 2018
  • CommunicationGeneral

The short answer is: “Yes, SIGNL4 can.” SIGNL4 can be seen as a so-called “pager app” for Android and iPhone. But more than that. Here is the how and why of it. A pager is a small radio receiver. Each pager has a unique code or phone number. All the pagers that are in everyone’s

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Separating Alert Signals from Notification Overload

Separating Alert Signals from Notification Overload

  • June 29, 2018
  • CommunicationGeneral

On our smart phones, we receive an abundance of personal and business push notifications every day. Business and business-critical push notifications are meant to be read, ideally acknowledged, and acted on in an attentive manner. The problem is that people cannot always be contacted effectively with a simple push notification. Today I am going to

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Five SaaS Tools to Optimize Team Productivity

Five SaaS Tools to Optimize Team Productivity

  • June 4, 2018
  • CommunicationGeneral

In the digital age, it is extremely helpful to have Software-as-a-Service (SaaS) tools in place to maximize team productivity. SaaS tools are great because they take essential work tasks, and slim them down into user-friendly web and mobile applications. Below I have recommended five SaaS tools available online. I selected these as they are applicable

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Mobile ChatOps built-in

Mobile ChatOps built-in

  • March 27, 2018
  • CommunicationDevOpsGeneral

When a critical problem needs attention, advice from peers and experts is often valuable. While a phone call might be the fastest way to communicate, there can be circumstances where it doesn’t work or isn’t appropriate. That is why we built a chat feature into SIGNL4. Mobile ChatOps in SIGNL4 The built-in mobile chat is

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Mobile Business Notifications with Microsoft Dynamics 365 CRM

Mobile Business Notifications with Microsoft Dynamics 365 CRM

  • December 8, 2017
  • CommunicationGeneralIntegrations

Managers and executives are always interested in current company data and KPIs (“key performance indicators”). This includes information about the current monthly and annual turnover. But also promising customer requests (A leads) that may require the collaboration of several departments. And of course also critical technical incidents at customers who need a quick solution to ensure

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Why SIGNL4?

SIGNL4® reliably notifies mobile operations teams and provides for a 10x faster response to critical alerts, major incidents and urgent service requests. Read more

 

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ABOUT US

Derdack® is a long-standing innovator for enterprise-class mobile alerting and alert management solutions. Our global customer list includes The Boeing Company, Daimler, BMW, Porsche and many other leading brands. With SIGNL4® we have reinvented mobile alerting and alert management for operations teams in IT, IoT, Industry 4.0 and other areas where swift response to critical events matters.

SIGNL US

Phone +1 (202) 4 700 885
Intl +49 331 29878-20
CH +41 31 539 19 90
Email info (at ) signl4.com
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