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Mobile alerting with tracking & escalation for Microsoft Flow

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 Why SIGNL4

Take work events such as emails or file uploads, and forward notifications to your operations team in an automated workflow. Your team can then take action and communicate effectively in SIGNL4 to resolve incidents.

 How it Works

SIGNL4 is compatible with Microsoft Flow through a simple connector. Once the connection is established, a user can create a flow to send out custom alerts to their SIGNL4 team.

 Integration Capabilities

  • Adds mobile team alerting to business actions via text, voice and push with tracking and escalations
  • Modify Microsoft Flow templates to fit custom alert needs between business applications
  • Trigger alerts and dispatch work to your SIGNL4 team from a digital workflow
  • Staff can acknowledge and take ownership for critical events that occur
  • Communicate within an alert to address a particular problem
  • Alerts are escalated in case of no response
  • Utilize team secret webhook to create Microsoft Flow Connection
  • On-call scheduling to alert the right people at the right time

 Scenarios

  • App Automation
  • Workflow Mobilization
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Tickets and Incidents are sent to SIGNL4

Event categorization, routing and automated delivery

Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty

HOW TO INTEGRATE
See our blog post on Microsoft Flow to learn how to establish a connection to SIGNL4. We are constantly adding new SIGNL4 templates to Microsoft Flow.

ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.

alertoptimization

Change alert color and override title + text 

Override text, colors and titles are triggered by keywords set within the mobile app.

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