What is an incident?

What is an incident?

by | Feb 14, 2024 | Glossary

Terms like ‘incident’ play an important role in understanding IT and OT operations. There is usually an abundance of interpretations and definitions. You will also find different naming conventions with each vendor of tools for monitoring and service management. So,...
What is an alert?

What is an alert?

by | Feb 14, 2024 | Glossary

Terms like ‘alert’ play an important role in understanding IT and OT operations. There is usually an abundance of interpretations and definitions. You will also find different naming conventions with each vendor of tools for monitoring and service...
What is an event?

What is an event?

by | Feb 14, 2024 | Glossary

Terms like ‘event’ play an important role in understanding IT and OT operations. There is usually an abundance of interpretations and definitions. You will also find different naming conventions with each vendor of tools for monitoring and service...

Mobile Alerting and Response for Modern Operations

Resources

Feature Overview

A comprehensive Platform for mobile Alerting for an up to 10x faster Response

AIOps and AI Alerting

AI-powered Alerting and Alert & Incident Management

Reliable Alert Notifications

Alert Notifications by push, text, voice and email. With Tracking and Escalations

Mobile Alerting App

The modern Way of receiving and managing critical Alerts on-the-go

On-Call Scheduling

AI-powered Scheduling and Management of On-Call Duties and Shifts

Call Routing

Live call routing and a Voice Mailbox for modern after-business Hours Operations

Active Stakeholder Communication

Automatically deliver real-time incident updates to your Stakeholders

Use Cases

IT Alerting

Minimize downtime with automated real-time IT alerting

Incident Management

Accelerate response, and streamline incident workflows with real-time mobile alerts

SecOps Alerting

Respond faster to cyber threats with mobile-first alerting

Incident Alerting for MSPs

Turn Detection into Accountable Response

    IoT Service Alerting

    Automatically alert field teams based on real-time IoT signals

    SCADA Alarm Notifications

    Respond faster to machine breakdowns, quality issues, and maintenance calls

    Field Service Alerting

    Automated Mobile Routing of Service Requests and Alerts to Field Teams

    On-Call Management

    Create duty schedules, automate alerts, and route after-hours calls

    Building Automation

    Ensure fast response, fewer disruptions, and better facility management and service

    After-Hours Call Routing

    SIGNL4 automatically routes after-hours calls to on-call staff for fast response and 24/7 coverage

    Emergency Alerting

    Fast, reliable emergency alerts when every second counts

    Alert Management

    Streamline enterprise alerting with a centralized alert hub

    Integrations and APIs

    Integrations Overview

    We have verified and tested 200+ Integrations with 3d Party Products

    EMail (SMTP)

    The fastest and easiest way to connect to SIGNL4.

    Webhook

    SIGNL4’s most popular and flexible integration

    REST API

    Seamlessly integrate services or implement additional features

      Top Integrations

        Selected Customer Case Studies

        Berlin-Brandenburg Airport, Germany

        Automated Alerts and Mobile Incident Response for Luggage Transportation Systems

        BASF Coatings, Germany

        Automated Transport Dispatching with IoT Buttons and a mobile App for optimized Intralogistics

        RedIron, Canada

        Unifying Alerts and Notifications in mission-critical IT Operations

        BSH Hausgeräte GmbH, Germany

        Keeping production running at 10,000 dishwashers per day

        CSP Lighthouse, Australia

        Reliable 24/7 Alerting for a global Cybersecurity Service Provider

          Swiss Bankers, Switzerland

          Real-Time Fraud Prevention with 24/7 mobile alerting in Financial Services Operation

          Conexus Credit Union, Canada

          Conexus transformed Incident Response in a Single Day with SIGNL4

          exo, Canada

          Exo ensures critical alerts reach the right people, even at night

          Overview of Industries

          Exciting case studies from selected customers in sectors such as logistics, aviation, manufacturing, finance and IT

          About us

          About Derdack & SIGNL4

          Learn more about a Market Leader in mobile Alerting and Anywhere Incident Response for critical Systems

          Partner Program

          Become a SIGNL4 Partner and take Advantage of a well-established and rapidly growing Product

          Newsletter

          Get Updates, exciting Insights, and Customer Stories – Sign up for our Newsletter!

          Glossary

          We explain the most important Terms and Topics in the Field of Alerting and Incident Management

          Blog

          Our blog offers expert insights and practical tips for getting the most out of SIGNL4

            G2 Summer Awards for SIGNL4
            DERDACK SIGNL4
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