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Alerting of Service Technicians in Facility Management

Alerting of Service Technicians in Facility Management

by derdacksignl4 | Apr 15, 2021 | General

In buildings today, there are numerous systems that require regular maintenance or that need attention as quickly as possible if problems are detected. This applies, for example, to heating systems, air conditioning, cooling, ventilation, elevators or fire alarm...

Three fundamental tips for an effective event filtering in SIGNL4

Three fundamental tips for an effective event filtering in SIGNL4

by derdacksignl4 | Apr 7, 2021 | General

Event and alert filtering matters because alert fatigue is one of the most crucial issues in alerting and alert management. SIGNL4 implements a lightweight and effective way of filtering events. The overall process is based on alert categories. Alert categories are...

Adding Rich Content to Alerts, Work Orders or Service Requests

Adding Rich Content to Alerts, Work Orders or Service Requests

by derdacksignl4 | Mar 23, 2021 | General, Manufacturing, OT & IoT

When you send alerts, work orders or service requests to your workers in the field, on the shop floor or campus it is essential to provide them with all relevant information necessary to solve the task. This prevents misunderstandings, avoids waste work, time for...

February 2021 Update: Copy duty slots, password change and 2-way integration with ServiceNow and Checkmk

February 2021 Update: Copy duty slots, password change and 2-way integration with ServiceNow and Checkmk

by derdacksignl4 | Feb 16, 2021 | General, Integrations, Updates

With our February 2021 update, we have added more features to our account management portal. We’ve now added a copy mode to the duty and shift calendar providing an even better shift and duty scheduling experience. You can now also monitor your personal profile...

2-way integration with ConnectWise Manage

2-way integration with ConnectWise Manage

by derdacksignl4 | Jan 12, 2021 | General, Integrations, Updates

SIGNL4 now includes a new app for connecting to ConnectWise Manage (“Manage”). This makes 2-way integration with Manage a breeze, and responding to service desk tickets can now be done conveniently via mobile app in SIGNL4. This blog article has all the...

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Mobile Alerting and Response for Modern Operations

Resources

Feature Overview

A comprehensive Platform for mobile Alerting for an up to 10x faster Response

AIOps and AI Alerting

AI-powered Alerting and Alert & Incident Management

Reliable Alert Notifications

Alert Notifications by push, text, voice and email. With Tracking and Escalations

Mobile Alerting App

The modern Way of receiving and managing critical Alerts on-the-go

On-Call Scheduling

AI-powered Scheduling and Management of On-Call Duties and Shifts

Call Routing

Live call routing and a Voice Mailbox for modern after-business Hours Operations

Active Stakeholder Communication

Automatically deliver real-time incident updates to your Stakeholders

SIGNL4 Features YouTube

^Watch Video on YouTube

Use Cases

IT Alerting

Minimize downtime with automated real-time IT alerting

Incident Management

Accelerate response, and streamline incident workflows with real-time mobile alerts

SecOps Alerting

Respond faster to cyber threats with mobile-first alerting

Incident Alerting for MSPs

Turn Detection into Accountable Response

IoT Service Alerting

Automatically alert field teams based on real-time IoT signals

SCADA Alarm Notifications

Respond faster to machine breakdowns, quality issues, and maintenance calls

Field Service Alerting

Automated Mobile Routing of Service Requests and Alerts to Field Teams

On-Call Management

Create duty schedules, automate alerts, and route after-hours calls

Building Automation

Ensure fast response, fewer disruptions, and better facility management and service

After-Hours Call Routing

SIGNL4 automatically routes after-hours calls to on-call staff for fast response and 24/7 coverage

Emergency Alerting

Fast, reliable emergency alerts when every second counts

Alert Management

Streamline enterprise alerting with a centralized alert hub

Integrations and APIs

Integrations Overview

We have verified and tested 200+ Integrations with 3d Party Products

EMail (SMTP)

The fastest and easiest way to connect to SIGNL4.

Webhook

SIGNL4’s most popular and flexible integration

REST API

Seamlessly integrate services or implement additional features

Top Integrations

Selected Customer Case Studies

Berlin-Brandenburg Airport, Germany

Automated Alerts and Mobile Incident Response for Luggage Transportation Systems

BASF Coatings, Germany

Automated Transport Dispatching with IoT Buttons and a mobile App for optimized Intralogistics

RedIron, Canada

Unifying Alerts and Notifications in mission-critical IT Operations

BSH Hausgeräte GmbH, Germany

Keeping production running at 10,000 dishwashers per day

CSP Lighthouse, Australia

Reliable 24/7 Alerting for a global Cybersecurity Service Provider

Swiss Bankers, Switzerland

Real-Time Fraud Prevention with 24/7 mobile alerting in Financial Services Operation

Conexus Credit Union, Canada

Conexus transformed Incident Response in a Single Day with SIGNL4

exo, Canada

Exo ensures critical alerts reach the right people, even at night

Overview of Industries

Exciting case studies from selected customers in sectors such as logistics, aviation, manufacturing, finance and IT

Podcast: Customer Success Stories

About us

About Derdack & SIGNL4

Learn more about a Market Leader in mobile Alerting and Anywhere Incident Response for critical Systems

Partner Program

Become a SIGNL4 Partner and take Advantage of a well-established and rapidly growing Product

Newsletter

Get Updates, exciting Insights, and Customer Stories – Sign up for our Newsletter!

Glossary

We explain the most important Terms and Topics in the Field of Alerting and Incident Management

Blog

Our blog offers expert insights and practical tips for getting the most out of SIGNL4

G2 Summer Awards for SIGNL4