On-call availability is crucial for many industries, especially in IT. With the growing reliance on IT systems and services, their availability directly impacts the success and satisfaction of customers. To ensure round-the-clock availability, on-call services are vital for prompt responses to emergencies and issues. Understanding on-call duty laws in the United States In the United
“Well, that’s the job.” Have you ever heard that from your colleagues or bosses when it came to being on-call? Imagine you started a new job 3 months ago and were looking forward to it from the start. You are on-call one weekend a month and thought there wouldn’t be many incidents from Friday evening
Our July update brings new features to the email and webhook API’s. You can now close alerts in SIGNL4 when the issue was resolved in your backend system. Use Case A typical use case is IT monitoring and auto-recovery. Imagine you get an alert in the middle of the night about an IT issue. A
Our May update brings new features to our Signl Center in the web app and adds a new view that displays your upcoming duties to the mobile app! Upcoming Duties Preview When part of an on-call duty team, your private life and work-life-balance are pretty much affected. Knowing about scheduled duties in advance and having