Are you still using SMS text for alerting?
In the world of IT monitoring and IoT systems, it is crucial to alert users promptly and reliably about critical issues. Whether it’s about security and ongoing systems at the workplace, in public facilities, or other places, the way in which alarm notifications...
After Hours Alerting for ConnectWise: Using SIGNL4 to Route CW Tickets to On-Call Engineers
Article by Doreen Jacobi As a business owner or manager, you understand the importance of efficient operations and effective communication, particularly after hours. You want to equip your on-call engineers with all the information they need to resolve a ticket when...
How to use the Rest API to manage SIGNL4 categories
SIGNL4 Categories The categories in SIGNL4 are a powerful tool to make it clear to users at first glance what a particular alert is about. For example, colors, icons, location and predefined texts can be configured here. Categories can be created and edited manually....