The Importance of Rapid Incident Response

The Importance of Rapid Incident Response

by | May 8, 2024 | General

An Incident Response Plan prepares an organization to deal with a security breach or cyber-attack. It defines the procedures an organization should follow if it discovers a possible cyber-attack, enabling it to detect, contain, and resolve problems promptly....
Are you still using SMS for alerting?

Are you still using SMS for alerting?

by | Jan 24, 2024 | General, ITOM & ITSM

In the world of IT monitoring and IoT systems, it is crucial to alert users promptly and reliably about critical issues. Whether it’s about security and ongoing systems at the workplace, in public facilities, or other places, the way in which alarm notifications...
5 tips for a successful on-call duty

5 tips for a successful on-call duty

by | Feb 17, 2023 | DevOps, General

On-call availability is crucial for many industries, especially in IT. With the growing reliance on IT systems and services, their availability directly impacts the success and satisfaction of customers. To ensure round-the-clock availability, on-call services are...