Having your systems monitored by a reliable solution is important, but how do you ensure that the right people are informed about issues that arise? Identifying problems is the first step, but they also need to be routed to the appropriate individuals. Keep in mind...
General
Alarm optimization – what SIGNL4 has to offer
Having all relevant information pertaining to a critical incident is vital for quickly identifying the issue and prioritize its importance. SIGNL4 optimizes the perception, response and handling of incidents through customizable alerts with enriched parameters,...
Is being on-call a reason to quit?
"Well, that's the job." Have you ever heard that from your colleagues or bosses when it came to being on-call? Imagine you started a new job 3 months ago and were looking forward to it from the start. You are on-call one weekend a month and thought there wouldn't be...
Greenlight Group: Efficient Service Delivery by automating your Incident Response
About Discover our new podcast episode “Efficient Service Delivery by automating your Incident Response”. Doreen Jacobi, CEO of Derdack Corp and Joe Madden, President of Greenlight Group discuss Greenlight’s experience and use cases in implementing SIGNL4. Tune...
August 2022 Update – Change duty status of colleagues, configurable duty notifications and revised password change
Our August update now allows administrators and team administrators to change the service status of other users in the portal. We also made service settings more granular and e.g. introduced the ability to turn off certain push messages when colleagues' service...
Remote Actions for IT Remediation, IoT Actions and more
SIGNL4 supports the remote execution of automated tasks or workflows in IT or IoT systems using Remote Actions. These remote actions offer a wide range of applications. You can execute remote actions in response to an alert to trigger some kind of remediation action....
July 2022 update – Remote actions for super-fast incident remediation
Our July update ships a very powerful new feature - remote actions. Remote actions are available for execution - once configured - in the SIGNL4 mobile app and allow you to quickly perform remediation actions without having to fire up a notebook and VPN or without...
May 2022 Update 2 – New category features and improved zooming in the scheduler
Our second May update brings partial word matching for category keywords (wildcards), content enrichments for Signls via categories, and an improved zoom level toggle in the duty scheduler. All the details are in this blog article. Fragment search It is now also...
Derdack SIGNL4 Joins Microsoft Intelligent Security Association (MISA)
MISA nomination paves the way for an effective anywhere 24/7 response to security incidents and demonstrates long-term commitment to the Microsoft relationship Richmond, May 1, 2022 Today, Derdack SIGNL4 (www.signl4.com), provider of critical alerting and...
Holiday Import from iCal Files
SIGNL4 helps to reliably alert service technicians in facility management, no matter where they are located.