SIGNL4 Update: Duty Companion, Postmortem Report and Custom Branding

Aug 13, 2025 | Updates

Discover the Latest in SIGNL4!

Here’s what’s new..

SIGNL4’s Duty Companion shows all your shift details without unlocking your phone.

Duty Companion

Meet your new shift-sidekick! The Duty Companion is a smart assistant that keeps you on top of everything during your scheduled shifts. Available as a Live Activity on iOS or a notification on Android, it’s with you from start to finish – so you’re always in control.

With Duty Companion, you can instantly see:

  • Open alerts – know exactly how many need your attention
  • Oldest alert age – never lose track of lingering issues
  • Shift countdown – time left in your shift, shown in minutes and a handy progress bar

And if you need a break, no worries – you can easily switch it off anytime in your system settings.

SIGNL4's Postmortem Report shows all incident resolution details and the full communication history.

Postmortem Report

Getting insights after an incident has never been easier. You can now generate a Postmortem Report for any alert – simply look for the button in the Signal details.

Each report provides a clear, ready-to-share summary, including:

  • Who acknowledged or closed the alert
  • Response times at a glance
  • Which users were alerted, when, and with delivery status details
  • (Optional) An AI-generated summary for quick takeaways

With everything neatly compiled in one place, Postmortem Reports make it simple to review incidents, share findings, and continuously improve your response process.

Available in the Optimize and Maximize plans.

individual branding in both the SIGNL4  mobile app and web portal

Custom Branding Made Easy

Your SIGNL4 look and feel just got a big upgrade! You can now design your individual branding in both the mobile app and web portal – more easily and consistently than ever.

Here’s what’s new:

  • Upload separate images for mobile and web
  • Set an account-level image at the subscription level (this automatically appears if a team hasn’t uploaded its own image, or on non-team pages like the Dashboard or Signls)
  • Admin controls – decide whether teams can upload their own images or keep everything unified

The result? A consistent, professional brand presence across SIGNL4 – wherever your users interact.

Enjoy putting your brand front and center!

Discover SIGNL4

Dashboard of SIGNL4's mobile Alerting App

Stay ahead of critical incidents with SIGNL4 and its superpowers. SIGNL4 provides superior and automated mobile alerting, delivers alerts to the right people at the right time and enables operations teams to respond and to manage incidents from anywhere.

Learn more about SIGNL4 and start your free 30-days trial.

    Mobile Alerting and Response for Modern Operations

    Resources

    Feature Overview

    A comprehensive Platform for mobile Alerting for an up to 10x faster Response

    AIOps and AI Alerting

    AI-powered Alerting and Alert & Incident Management

    Reliable Alert Notifications

    Alert Notifications by push, text, voice and email. With Tracking and Escalations

    Mobile Alerting App

    The modern Way of receiving and managing critical Alerts on-the-go

    On-Call Scheduling

    AI-powered Scheduling and Management of On-Call Duties and Shifts

    Call Routing

    Live call routing and a Voice Mailbox for modern after-business Hours Operations

    Active Stakeholder Communication

    Automatically deliver real-time incident updates to your Stakeholders

    Use Cases

    IT Alerting

    Minimize downtime with automated real-time IT alerting

    Incident Management

    Accelerate response, and streamline incident workflows with real-time mobile alerts

    SecOps Alerting

    Respond faster to cyber threats with mobile-first alerting

    Incident Alerting for MSPs

    Turn Detection into Accountable Response

      IoT Service Alerting

      Automatically alert field teams based on real-time IoT signals

      SCADA Alarm Notifications

      Respond faster to machine breakdowns, quality issues, and maintenance calls

      Field Service Alerting

      Automated Mobile Routing of Service Requests and Alerts to Field Teams

      On-Call Management

      Create duty schedules, automate alerts, and route after-hours calls

      Building Automation

      Ensure fast response, fewer disruptions, and better facility management and service

      After-Hours Call Routing

      SIGNL4 automatically routes after-hours calls to on-call staff for fast response and 24/7 coverage

      Emergency Alerting

      Fast, reliable emergency alerts when every second counts

      Alert Management

      Streamline enterprise alerting with a centralized alert hub

      Integrations and APIs

      Integrations Overview

      We have verified and tested 200+ Integrations with 3d Party Products

      EMail (SMTP)

      The fastest and easiest way to connect to SIGNL4.

      Webhook

      SIGNL4’s most popular and flexible integration

      REST API

      Seamlessly integrate services or implement additional features

        Selected Customer Case Studies

        Berlin-Brandenburg Airport

        Automated Alerts and Mobile Incident Response for Luggage Transportation Systems

        BASF Coatings

        Automated Transport Dispatching with IoT Buttons and a mobile App for optimized Intralogistics

        RedIron, Canada

        Unifying Alerts and Notifications in mission-critical IT Operations

        CSP Lighthouse, Australia

        Reliable 24/7 Alerting for a global Cybersecurity Service Provider

          Swiss Bankers, Switzerland

          Real-Time Fraud Prevention with 24/7 mobile alerting in Financial Services Operation

          Conexus Credit Union, Canada

          Conexus transformed Incident Response in a Single Day with SIGNL4

          Overview of Industries

          Exciting case studies from selected customers in sectors such as logistics, aviation, manufacturing, finance and IT

          About us

          About Derdack & SIGNL4

          Learn more about a Market Leader in mobile Alerting and Anywhere Incident Response for critical Systems

          Partner Program

          Become a SIGNL4 Partner and take Advantage of a well-established and rapidly growing Product

          Newsletter

          Get Updates, exciting Insights, and Customer Stories – Sign up for our Newsletter!

          Glossary

          We explain the most important Terms and Topics in the Field of Alerting and Incident Management

          Blog

          Our blog offers expert insights and practical tips for getting the most out of SIGNL4

            G2 honors SIGNL4 with a variety of awards.