SIGNL4 Update: Duty Companion, Postmortem Report and Custom Branding

Aug 13, 2025 | Updates

Discover the Latest in SIGNL4!

Here’s what’s new..

SIGNL4’s Duty Companion shows all your shift details without unlocking your phone.

Duty Companion

Meet your new shift-sidekick! The Duty Companion is a smart assistant that keeps you on top of everything during your scheduled shifts. Available as a Live Activity on iOS or a notification on Android, it’s with you from start to finish – so you’re always in control.

With Duty Companion, you can instantly see:

  • Open alerts – know exactly how many need your attention
  • Oldest alert age – never lose track of lingering issues
  • Shift countdown – time left in your shift, shown in minutes and a handy progress bar

And if you need a break, no worries – you can easily switch it off anytime in your system settings.

SIGNL4's Postmortem Report shows all incident resolution details and the full communication history.

Postmortem Report

Getting insights after an incident has never been easier. You can now generate a Postmortem Report for any alert – simply look for the button in the Signal details.

Each report provides a clear, ready-to-share summary, including:

  • Who acknowledged or closed the alert
  • Response times at a glance
  • Which users were alerted, when, and with delivery status details
  • (Optional) An AI-generated summary for quick takeaways

With everything neatly compiled in one place, Postmortem Reports make it simple to review incidents, share findings, and continuously improve your response process.

Available in the Optimize and Maximize plans.

individual branding in both the SIGNL4  mobile app and web portal

Custom Branding Made Easy

Your SIGNL4 look and feel just got a big upgrade! You can now design your individual branding in both the mobile app and web portal – more easily and consistently than ever.

Here’s what’s new:

  • Upload separate images for mobile and web
  • Set an account-level image at the subscription level (this automatically appears if a team hasn’t uploaded its own image, or on non-team pages like the Dashboard or Signls)
  • Admin controls – decide whether teams can upload their own images or keep everything unified

The result? A consistent, professional brand presence across SIGNL4 – wherever your users interact.

Enjoy putting your brand front and center!

Discover SIGNL4

Dashboard of SIGNL4's mobile Alerting App

Stay ahead of critical incidents with SIGNL4 and its superpowers. SIGNL4 provides superior and automated mobile alerting, delivers alerts to the right people at the right time and enables operations teams to respond and to manage incidents from anywhere.

Learn more about SIGNL4 and start your free 30-days trial.

    Mobile Alerting & Anywhere Incident Response

    Feature Overview

    A comprehensive Platform for mobile Alerting for an up to 10x faster Response

    AIOps and AI Alerting

    AI-powered Alerting and Alert & Incident Management

    Reliable Alert Notifications

    Alert Notifications by push, text, voice and email. With Tracking and Escalations

    Alerting App

    The modern Way of receiving and managing critical Alerts on-the-go

    On-Call Scheduling

    Ai-powered Scheduling and Management of On-Call Duties and Shifts

    Call Routing

    Live call routing and a Voice Mailbox for modern after-business Hours Operations

      Use Cases

      IT Alerting

      Stay ahead of critical IT incidents and minimize downtime with SIGNL4 – automated, secure, and in real-time

      Incident Management

      Accelerate response, and streamline incident workflows with real-time mobile alerts

      SecOps Alerting

      Respond faster to cyber threats with mobile-first alerting

      Incident Alerting for MSPs

      Turn Detection into Accountable Response

        IoT Service Alerting

        Automatically alert and notify your field service teams based on real-time signals from your IoT sensors and devices

        SCADA Alarm Notifications

        Respond faster to machine breakdowns, quality issues, and maintenance calls

        Field Service Alerting

        Automated Mobile Routing of Service Requests and Alerts to Field Teams

        On-Call Management

        Create and manage duty schedules, automate alert delivery, escalate seamlessly, and route after-hours calls

        Building Automation

        Ensure fast response, fewer disruptions, and better facility management and service

        After-Hours Call Routing

        SIGNL4 automatically routes after-hours calls to on-call staff – ensuring timely response and 24/7 coverage

        Emergency Alerting

        Keep your teams prepared when every second counts. SIGNL4 delivers fast, reliable emergency notifications

        Alert Management

        A central alert management hub helps to streamline alerting processes from multiple enterprise systems

        Integrations and APIs

        Integrations Overview

        We have verified and tested 200+ Integrations with 3d Party Products

        EMail (SMTP)

        The fastest and easiest way to connect to SIGNL4.

        Webhook

        SIGNL4’s most popular and flexible integration

        REST API

        Seamlessly integrate services or implement additional features

          Selected Customer Case Studies

          Berlin-Brandenburg Airport

          Automated Alerts and Mobile Incident Response for Luggage Transportation Systems

          BASF Coatings

          Automated Transport Dispatching with IoT Buttons and a mobile App for optimized Intralogistics

          RedIron, Canada

          Unifying Alerts and Notifications in mission-critical IT Operations

          CSP Lighthouse, Australia

          Reliable 24/7 Alerting for a global Cybersecurity Service Provider

            Swiss Bankers, Switzerland

            Real-Time Fraud Prevention with 24/7 mobile alerting in Financial Services Operation

            Conexus Credit Union, Canada

            Conexus transformed Incident Response in a Single Day with SIGNL4

            Overview of Industries

            Exciting case studies from selected customers in sectors such as logistics, aviation, manufacturing, finance and IT

            About us

            About Derdack & SIGNL4

            Learn more about a Market Leader in mobile Alerting and Anywhere Incident Response for critical Systems

            Partner Program

            Become a SIGNL4 Partner and take Advantage of a well-established and rapidly growing Product

            Newsletter

            Get Updates, exciting Insights, and Customer Stories – Sign up for our Newsletter!

            Glossary

            We explain the most important Terms and Topics in the Field of Alerting and Incident Management

            Blog

            Our blog offers expert insights and practical tips for getting the most out of SIGNL4

              G2 honors SIGNL4 with a variety of awards.
              DERDACK SIGNL4
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