October 2020 Update: Mute overwrite for iPhone, undo and more

Oct 14, 2020 | General, Updates

Our October update brings the long-awaited mute-overwrite on iPhone (‘critical alerts’). We also introduce an undo action for Signl acknowledgements or closures.  And in the web app you can now batch-ack and close to multiple Signls at once. All new features are introduced below – enjoy.

Mute-overwrite on iPhones (Critical Alerts)

We are delighted to finally support iOS Critical Alerts. Critical alerts allow for notification push sound even if the hardware mute button is switched on. Apple grant this right to critical applications. Thus, we now ensure that you won’t miss a critical notification from SIGNL4. To switch on this feature, download the latest version (2.4.0) from the Apple app store and enable “Critical alerts” in the app settings under “Signalling”. You can also set the volume for SIGNL4 push tones. Push sound is still set globally or per Signl category.

Undo Signl acknowledgement or closure

When notified, response usually needs to be very quick. Sometimes you might be too fast and accidentally acknowledge or close an alert that is not your responsibility. With the new release, you can now undo (withdraw) your last action. To undo an acknowledgement or closure, go to the Signls overview or details view on the mobile app, then tap and hold your profile picture.  In the web app, you will see an “Undo” link-button in the opened details for each Signl. Click on it to undo your last action (close or acknowledgment).

Please, note that any undo action will be tracked in the Signl history to provide for an transparent audit trail of all actions.

Batch actions in web app

You can now also acknowledge or close all Signls at once in the Signl Center. Simply use the brand new “Actions” button.

Digital Handover in SIGNL4

We are already in the middle of developing the next feature release. Until then we wish you happy exploring…

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          Selected Customer Case Studies

          Airport Berlin-Brandenburg

          Automated Alerts and Mobile Incident Response for Luggage Transportation Systems

          BASF Coatings

          Automated Transport Dispatching with IoT Buttons and a mobile App for optimized Intralogistics

          RedIron, Canada

          Unifying Alerts and Notifications in mission-critical IT Operations

          CSP Lighthouse, Australia

          Reliable 24/7 Alerting for a global Cybersecurity Service Provider

            Swiss Bankers, Switzerland

            Real-Time Fraud Prevention with 24/7 mobile alerting in Financial Services Operation

            Conexus Credit Union, Canada

            Conexus transformed Incident Response in a Single Day with SIGNL4

            Overview of Industries

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