Silvia Friedrich, Author at DERDACK SIGNL4 - Page 4 of 12

Incident Response Is Broken Without Stakeholders in the Loop

Incident Response Is Broken Without Stakeholders in the Loop

by Silvia Friedrich | Apr 14, 2026 | General

Yet status pages are not enough for modern incident communication. In incident response, the conversation has traditionally centered on speed and resolution – how quickly teams can detect, escalate, and fix issues. But in practice, incidents don’t...

SIGNL4 Update: Stakeholder Communication and Signl Status Notifications

SIGNL4 Update: Stakeholder Communication and Signl Status Notifications

by Silvia Friedrich | Apr 14, 2026 | Updates

Because Incidents Don’t Stop at Your Company’s Boundaries When incidents happen, they rarely stay contained. Customers, partners, and internal stakeholders are often affected – but too often, they’re informed late or not at all. In critical situations,...

How MSPs Can Turn Detection into Accountable Response

How MSPs Can Turn Detection into Accountable Response

by Silvia Friedrich | Mar 10, 2026 | MSPs

MSPs Invest Heavily in Detection. So Why Is the Last Mile Still Manual? You are an MSP. You are operating critical infrastructure on behalf of your customers which means you are accountable for: 24/7 incident response Strict SLA compliance Clear ownership of open...

SIGNL4 Among Germany’s Best Software Companies

SIGNL4 Among Germany’s Best Software Companies

by Silvia Friedrich | Feb 26, 2026 | Allgemein, General

SIGNL4 has been recognized by G2 as one of the Best German Software Companies and we couldn’t be more excited. Matthes Derdack, Founder of SIGNL4, emphasizes:“This recognition matters because it’s not based on marketing claims – it’s based on what our...

Why SIGNL4 Is the Right Alarm Management Software to Maximize Machine Availability

Why SIGNL4 Is the Right Alarm Management Software to Maximize Machine Availability

by Silvia Friedrich | Feb 16, 2026 | Manufacturing, OT & IoT

A plant runs at its best when equipment stays online, processes remain stable, tolerances are met, raw materials are delivered in time, and scrap stays low. That’s how operations teams hit production targets, meet customer SLAs, stay on schedule, keep costs under...

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Mobile Alerting and Response for Modern Operations

Resources

Feature Overview

A comprehensive Platform for mobile Alerting for an up to 10x faster Response

AIOps and AI Alerting

AI-powered Alerting and Alert & Incident Management

Reliable Alert Notifications

Alert Notifications by push, text, voice and email. With Tracking and Escalations

Mobile Alerting App

The modern Way of receiving and managing critical Alerts on-the-go

On-Call Scheduling

AI-powered Scheduling and Management of On-Call Duties and Shifts

Call Routing

Live call routing and a Voice Mailbox for modern after-business Hours Operations

Active Stakeholder Communication

Automatically deliver real-time incident updates to your Stakeholders

SIGNL4 Features YouTube

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Use Cases

IT Alerting

Minimize downtime with automated real-time IT alerting

Incident Management

Accelerate response, and streamline incident workflows with real-time mobile alerts

SecOps Alerting

Respond faster to cyber threats with mobile-first alerting

Incident Alerting for MSPs

Turn Detection into Accountable Response

IoT Service Alerting

Automatically alert field teams based on real-time IoT signals

SCADA Alarm Notifications

Respond faster to machine breakdowns, quality issues, and maintenance calls

Field Service Alerting

Automated Mobile Routing of Service Requests and Alerts to Field Teams

On-Call Management

Create duty schedules, automate alerts, and route after-hours calls

Building Automation

Ensure fast response, fewer disruptions, and better facility management and service

After-Hours Call Routing

SIGNL4 automatically routes after-hours calls to on-call staff for fast response and 24/7 coverage

Emergency Alerting

Fast, reliable emergency alerts when every second counts

Alert Management

Streamline enterprise alerting with a centralized alert hub

Integrations and APIs

Integrations Overview

We have verified and tested 200+ Integrations with 3d Party Products

EMail (SMTP)

The fastest and easiest way to connect to SIGNL4.

Webhook

SIGNL4’s most popular and flexible integration

REST API

Seamlessly integrate services or implement additional features

Top Integrations

Selected Customer Case Studies

Berlin-Brandenburg Airport, Germany

Automated Alerts and Mobile Incident Response for Luggage Transportation Systems

BASF Coatings, Germany

Automated Transport Dispatching with IoT Buttons and a mobile App for optimized Intralogistics

RedIron, Canada

Unifying Alerts and Notifications in mission-critical IT Operations

BSH Hausgeräte GmbH, Germany

Keeping production running at 10,000 dishwashers per day

CSP Lighthouse, Australia

Reliable 24/7 Alerting for a global Cybersecurity Service Provider

Swiss Bankers, Switzerland

Real-Time Fraud Prevention with 24/7 mobile alerting in Financial Services Operation

Conexus Credit Union, Canada

Conexus transformed Incident Response in a Single Day with SIGNL4

exo, Canada

Exo ensures critical alerts reach the right people, even at night

Overview of Industries

Exciting case studies from selected customers in sectors such as logistics, aviation, manufacturing, finance and IT

Podcast: Customer Success Stories

About us

About Derdack & SIGNL4

Learn more about a Market Leader in mobile Alerting and Anywhere Incident Response for critical Systems

Partner Program

Become a SIGNL4 Partner and take Advantage of a well-established and rapidly growing Product

Newsletter

Get Updates, exciting Insights, and Customer Stories – Sign up for our Newsletter!

Glossary

We explain the most important Terms and Topics in the Field of Alerting and Incident Management

Blog

Our blog offers expert insights and practical tips for getting the most out of SIGNL4

G2 Summer Awards for SIGNL4