Our September update improves the assignment of categories to Signl alerts, hence the enrichment and routing of alerts to the right people. New Category Assignment Operator Until now, a ‘Services & Systems’ category was assigned to a Signl alert, if at least one of the entered keywords was found in the event content or text
Our August update makes SIGNL4 fit for the new “Payment Services Directive 2”. In addition, we have added extended the mobile alert dashboard and added new metrics. The enhanced dashboard of the SIGNL4 mobile app now shows alert counters per ‘services & systems’ category. Here come the details…. Category Dashboard Metrics When opening the SIGNL4
The May 2019 Update introduces web sign-up and some great, long-awaited mobile app enhancements! Mobile App: Multi-Alert Confirmation and Resolution We have added the capability to confirm and resolve multiple alert signls at once. Simply tap the new 3-dot-button on the top right and select “Confirm all” / “Resolve all”. Please keep in mind that these
The November update introduces central management and licensing of multiple teams. Multiple teams can now be billed through a single account. This eases purchasing and license management for anybody with more than one team on SIGNL4. Additionally, teams can centrally be created, stocked up with user licenses and even deleted. How does it work? The
June 2018 update brings two cool features: Acknowledgement of alerts by all team members (on duty) Sending of alerts to the team from a Web Browser Happy exploring! Group alerting with multiple acknowledgements There are multiple models of how many people are required to acknowledge a critical alert. Typical for IT and other areas of maintenance and
We are incredibly proud to announce the May 2018 update, which adds the following new features to SIGNL4: Persistent alert notifications via text and voice call In-app triggered alerts transmit current geographic location Alerts can be enriched with maps and geolocation Intelligent notification flood protection algorithm (notification suppression) Extended MDM support (MobileIron) for App Config
SIGNL4 offers a powerful API to extend functionality and to embed it seamlessly into other applications and services. Using the API you can for instance build custom ‘who is on duty’ dashboards or trigger actions in case an alert has been acknowledged in the SIGNL4 mobile app. You can also build a web page to
Alarms in your SIGNL4 team can also be created manually from a Slack conversation. This is basically quite simple and consists of the following digital assets: a custom Slack App for SIGNL4, which you create in your own Slack-Team the Slack EventsAPI (https://api.slack.com/events-api). This API forwards desired messages/information from Slack to a remote HTTP endpoint
We live in a somewhat paradoxical world. Our cars, or those that will soon be automatically brought to us via an Alexa voice command, drive us e. g. independently to the doctor or in front of a furniture store. Once there, however, it is just not possible to read in the chip card for registration
If you are using AWS CloudWatch for monitoring your AWS assets 24/7, an effective routing of alarms to IT personnel during after-business-hours is essential for a swift handling of any problems and incidents occurring any given time of the day. This post explains how to route AWS CloudWatch alarms with SIGNL4 to improve your after hour incident response while using