SIGNL4

Mobile Alerting and Anywhere Incident Response

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August 2023 update – calendar export and video attachments in the mobile app

August 2023 update – calendar export and video attachments in the mobile app

  • August 23, 2023
  • General

Our August update brings the ability to export shift scheduling from SIGNL4 to other calendar apps. In addition, video attachments are now supported for Signls. As always, all the details are in this blog article. Export duty schedules to external calendar apps From now on, you can export scheduled duties in SIGNL4 to other calendar

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July 2023 Update – New user management, Duty stand-ins, incident response in voice-calls and simplified SSO

July 2023 Update – New user management, Duty stand-ins, incident response in voice-calls and simplified SSO

  • July 19, 2023
  • General

User July update includes a new and optimized user management in the web portal and a new feature in the duty scheduler, which allows to easily create stand-ins for scheduled duty personnel. Furthermore, it is now possible to acknowledge or close Signls directly during the call. As always, all details can be found in this

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April 2023 Update – Central integration management with event distribution rules, global API keys and much more

April 2023 Update – Central integration management with event distribution rules, global API keys and much more

  • April 11, 2023
  • GeneralIntegrationsUpdates

After a longer period without a major update, our April 2023 update has it in for it – promised! Central event distribution Over several months we have implemented a mechanism for central event distribution to various responsible teams. The “magic word” for this is “distribution rules” which allow to define criteria under which received events

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August 2022 Update – Change duty status of colleagues, configurable duty notifications and revised password change

August 2022 Update – Change duty status of colleagues, configurable duty notifications and revised password change

  • August 17, 2022
  • GeneralUpdates

Our August update now allows administrators and team administrators to change the service status of other users in the portal. We also made service settings more granular and e.g. introduced the ability to turn off certain push messages when colleagues’ service statuses change. We have also revised the way of changing personal password or remote

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July 2022 update – Remote actions for super-fast incident remediation

July 2022 update – Remote actions for super-fast incident remediation

  • July 12, 2022
  • GeneralUpdates

Our July update ships a very powerful new feature – remote actions. Remote actions are available for execution – once configured – in the SIGNL4 mobile app and allow you to quickly perform remediation actions without having to fire up a notebook and VPN or without using a desktop PC. So, genuine anywhere remediation comes

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May 2022 Update 2 – New category features and improved zooming in the scheduler

May 2022 Update 2 – New category features and improved zooming in the scheduler

  • May 23, 2022
  • GeneralUpdates

Our second May update brings partial word matching for category keywords (wildcards), content enrichments for Signls via categories, and an improved zoom level toggle in the duty scheduler. All the details are in this blog article. Fragment search It is now also possible to perform a category assignment for incoming events based on partial word

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May 2022 Update – Templates, scheduler enhancements, landline numbers, and more

May 2022 Update – Templates, scheduler enhancements, landline numbers, and more

  • May 3, 2022
  • GeneralUpdates

Our May update brings Signl templates for manual alerting, improvements for duty scheduling and various enhancements in the web portal. Another new feature is the possibility to notify through calling landline numbers. All details can be found in this blog article. Templates for manual Signls Manual Signls now comes with templates. Templates can be created

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April 2022 Update – Signl categories and duty scheduler improvements

April 2022 Update – Signl categories and duty scheduler improvements

  • April 5, 2022
  • GeneralUpdates

With our April update, we ship some great improvements for Signl categories, category-based alerting and duty scheduling. All details are available in this blog article. Enhanced category matching Category matching can now also be based on text fragments (“keywords”) that must NOT be included in the event payload. Meaning, we’ve added a logical ‘NOT’ operator

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February 2022 Update – Centralized and time-based notification patterns

February 2022 Update – Centralized and time-based notification patterns

  • February 16, 2022
  • GeneralUpdates

With our February update, it is now possible to centrally configure how Signls should be notified. And of course, each team can have a different configuration of their notification preferences. This also includes response and escalation settings. In addition, it is now possible to set different notification patterns per day and time of the day,

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December 2021 Update – On-duty board, Manual Signls and Azure Sentinel update

December 2021 Update – On-duty board, Manual Signls and Azure Sentinel update

  • December 2, 2021
  • Updates

Our December update brings a ‘Who is on duty’ board displaying current team members on duty with contact information. In addition, we have simplified the manual sending of Signls and improved the integration with Azure Sentinel. As always, you can find all the details in this article. Who is on duty? We now answer this

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Why SIGNL4?

SIGNL4® reliably notifies mobile operations teams and provides for a 10x faster response to critical alerts, major incidents and urgent service requests. Read more

 

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ABOUT US

Derdack® is a long-standing innovator for enterprise-class mobile alerting and alert management solutions. Our global customer list includes The Boeing Company, Daimler, BMW, Porsche and many other leading brands. With SIGNL4® we have reinvented mobile alerting and alert management for operations teams in IT, IoT, Industry 4.0 and other areas where swift response to critical events matters.

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