April 2022 Update – Signl categories and duty scheduler improvements

Apr 5, 2022 | General, Updates

With our April update, we ship some great improvements for Signl categories, category-based alerting and duty scheduling. All details are available in this blog article.

Enhanced category matching

Category matching can now also be based on text fragments (“keywords”) that must NOT be included in the event payload. Meaning, we’ve added a logical ‘NOT’ operator making the matching algorithm more granular.

Go to category details – there is a new section where you can specify keywords that must not be present in the received event for the category to match.

Alerting and response profiles based on time AND category

Signls can be handled (alerting, response, etc.) depending on the time of the day. For instance, they can be suppressed, delivered or escalated differently at night time.

We have now extended this mechanism so that these time-based profiles can be linked to specific categories. A good application example is to let critical alert Signls pass during after-business hours and to suppress Signls of minor relevance. Simply, add categories you have created to distinguish Signls to your alerting and response patterns.

Enhancements for duty scheduling

The SIGNL4 Duty Scheduler has been revised to make it easier to use. The following changes and improvements have been shipped:

  • Views are consolidated, i.e. there are now only 2 views, a month view and a day/week view.
  • The shortest duty length in month view is a day, in the day/week view it is half an hour.
  • The month view now always fits the entire months, i.e. up to 31 days while day/week view shows 24 hours and the entire week is scrollable
  • Paging shifts an entire months, or an entire week respectively
  • Navigation and action buttons have been rearranged
  • Duty slots are now displayed more accurately with an overlap

As always, we wish you “happy exploring” 😊

Discover SIGNL4

Dashboard of SIGNL4's mobile Alerting App

Stay ahead of critical incidents with SIGNL4 and its superpowers. SIGNL4 provides superior and automated mobile alerting, delivers alerts to the right people at the right time and enables operations teams to respond and to manage incidents from anywhere.

Learn more about SIGNL4 and start your free 30-days trial.

    Mobile Alerting and Response for Modern Operations

    Resources

    Feature Overview

    A comprehensive Platform for mobile Alerting for an up to 10x faster Response

    AIOps and AI Alerting

    AI-powered Alerting and Alert & Incident Management

    Reliable Alert Notifications

    Alert Notifications by push, text, voice and email. With Tracking and Escalations

    Mobile Alerting App

    The modern Way of receiving and managing critical Alerts on-the-go

    On-Call Scheduling

    AI-powered Scheduling and Management of On-Call Duties and Shifts

    Call Routing

    Live call routing and a Voice Mailbox for modern after-business Hours Operations

    Active Stakeholder Communication

    Automatically deliver real-time incident updates to your Stakeholders

    Use Cases

    IT Alerting

    Minimize downtime with automated real-time IT alerting

    Incident Management

    Accelerate response, and streamline incident workflows with real-time mobile alerts

    SecOps Alerting

    Respond faster to cyber threats with mobile-first alerting

    Incident Alerting for MSPs

    Turn Detection into Accountable Response

      IoT Service Alerting

      Automatically alert field teams based on real-time IoT signals

      SCADA Alarm Notifications

      Respond faster to machine breakdowns, quality issues, and maintenance calls

      Field Service Alerting

      Automated Mobile Routing of Service Requests and Alerts to Field Teams

      On-Call Management

      Create duty schedules, automate alerts, and route after-hours calls

      Building Automation

      Ensure fast response, fewer disruptions, and better facility management and service

      After-Hours Call Routing

      SIGNL4 automatically routes after-hours calls to on-call staff for fast response and 24/7 coverage

      Emergency Alerting

      Fast, reliable emergency alerts when every second counts

      Alert Management

      Streamline enterprise alerting with a centralized alert hub

      Integrations and APIs

      Integrations Overview

      We have verified and tested 200+ Integrations with 3d Party Products

      EMail (SMTP)

      The fastest and easiest way to connect to SIGNL4.

      Webhook

      SIGNL4’s most popular and flexible integration

      REST API

      Seamlessly integrate services or implement additional features

        Selected Customer Case Studies

        Berlin-Brandenburg Airport, Germany

        Automated Alerts and Mobile Incident Response for Luggage Transportation Systems

        BASF Coatings, Germany

        Automated Transport Dispatching with IoT Buttons and a mobile App for optimized Intralogistics

        RedIron, Canada

        Unifying Alerts and Notifications in mission-critical IT Operations

        BSH Hausgeräte GmbH, Germany

        Keeping production running at 10,000 dishwashers per day

        CSP Lighthouse, Australia

        Reliable 24/7 Alerting for a global Cybersecurity Service Provider

          Swiss Bankers, Switzerland

          Real-Time Fraud Prevention with 24/7 mobile alerting in Financial Services Operation

          Conexus Credit Union, Canada

          Conexus transformed Incident Response in a Single Day with SIGNL4

          exo, Canada

          Exo ensures critical alerts reach the right people, even at night

          Overview of Industries

          Exciting case studies from selected customers in sectors such as logistics, aviation, manufacturing, finance and IT

          About us

          About Derdack & SIGNL4

          Learn more about a Market Leader in mobile Alerting and Anywhere Incident Response for critical Systems

          Partner Program

          Become a SIGNL4 Partner and take Advantage of a well-established and rapidly growing Product

          Newsletter

          Get Updates, exciting Insights, and Customer Stories – Sign up for our Newsletter!

          Glossary

          We explain the most important Terms and Topics in the Field of Alerting and Incident Management

          Blog

          Our blog offers expert insights and practical tips for getting the most out of SIGNL4

            G2 Summer Awards for SIGNL4
            DERDACK SIGNL4
            Privacy Overview

            This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.