July 2019 Update: Alert Opt-In and Out, Apps Section and Getting Started

Jul 10, 2019 | General, Updates

July 2019 Update introduces the option to opt-out for certain categories as well as some enhancements in the Web portal.

Manage which alerts you want and how: ‘Services & Systems’ Category Opt-Out

You can now opt-in/out of certain categories under Settings -> Services & Systems. This works on a per-user basis and is useful when you do not want to receive certain alerts but your team members still need to get them. Another scenario is to listen in, meaning you see what is going on but all notifications can be muted.

You have the following options:

  • Alert: This is the default and you receive alerts as usual
  • Show only: Only show the alerts but do not get notifications, this is a mute option
  • Hide: Hide all alerts for this category completely

Web Portal: Revised Apps Section

In the Web portal under My Account -> Apps you can now see the two default apps SMTP Mail and Inbound Webhook. This improves the overall structure and the Apps section will receive more attention in the near future. Stay tuned.

Web Portal: Getting Started

You can sign-up to SIGNL4 directly from the Web portal at https://account.signl4.com/manage/account/signup.

Now we have added a getting-started wizard that guides you through the most important first steps which are the following.

  • Download the mobile app
  • Send an alert via email or webhook
  • Invite team members
  • Manage and schedule your duty times
  • Validate your mobile phone number

Discover SIGNL4

Dashboard of SIGNL4's mobile Alerting App

Stay ahead of critical incidents with SIGNL4 and its superpowers. SIGNL4 provides superior and automated mobile alerting, delivers alerts to the right people at the right time and enables operations teams to respond and to manage incidents from anywhere.

Learn more about SIGNL4 and start your free 30-days trial.

    Mobile Alerting and Response for Modern Operations

    Resources

    Feature Overview

    A comprehensive Platform for mobile Alerting for an up to 10x faster Response

    AIOps and AI Alerting

    AI-powered Alerting and Alert & Incident Management

    Reliable Alert Notifications

    Alert Notifications by push, text, voice and email. With Tracking and Escalations

    Mobile Alerting App

    The modern Way of receiving and managing critical Alerts on-the-go

    On-Call Scheduling

    AI-powered Scheduling and Management of On-Call Duties and Shifts

    Call Routing

    Live call routing and a Voice Mailbox for modern after-business Hours Operations

    Active Stakeholder Communication

    Automatically deliver real-time incident updates to your Stakeholders

    Use Cases

    IT Alerting

    Minimize downtime with automated real-time IT alerting

    Incident Management

    Accelerate response, and streamline incident workflows with real-time mobile alerts

    SecOps Alerting

    Respond faster to cyber threats with mobile-first alerting

    Incident Alerting for MSPs

    Turn Detection into Accountable Response

      IoT Service Alerting

      Automatically alert field teams based on real-time IoT signals

      SCADA Alarm Notifications

      Respond faster to machine breakdowns, quality issues, and maintenance calls

      Field Service Alerting

      Automated Mobile Routing of Service Requests and Alerts to Field Teams

      On-Call Management

      Create duty schedules, automate alerts, and route after-hours calls

      Building Automation

      Ensure fast response, fewer disruptions, and better facility management and service

      After-Hours Call Routing

      SIGNL4 automatically routes after-hours calls to on-call staff for fast response and 24/7 coverage

      Emergency Alerting

      Fast, reliable emergency alerts when every second counts

      Alert Management

      Streamline enterprise alerting with a centralized alert hub

      Integrations and APIs

      Integrations Overview

      We have verified and tested 200+ Integrations with 3d Party Products

      EMail (SMTP)

      The fastest and easiest way to connect to SIGNL4.

      Webhook

      SIGNL4’s most popular and flexible integration

      REST API

      Seamlessly integrate services or implement additional features

        Selected Customer Case Studies

        Berlin-Brandenburg Airport, Germany

        Automated Alerts and Mobile Incident Response for Luggage Transportation Systems

        BASF Coatings, Germany

        Automated Transport Dispatching with IoT Buttons and a mobile App for optimized Intralogistics

        RedIron, Canada

        Unifying Alerts and Notifications in mission-critical IT Operations

        BSH Hausgeräte GmbH, Germany

        Keeping production running at 10,000 dishwashers per day

        CSP Lighthouse, Australia

        Reliable 24/7 Alerting for a global Cybersecurity Service Provider

          Swiss Bankers, Switzerland

          Real-Time Fraud Prevention with 24/7 mobile alerting in Financial Services Operation

          Conexus Credit Union, Canada

          Conexus transformed Incident Response in a Single Day with SIGNL4

          exo, Canada

          Exo ensures critical alerts reach the right people, even at night

          Overview of Industries

          Exciting case studies from selected customers in sectors such as logistics, aviation, manufacturing, finance and IT

          About us

          About Derdack & SIGNL4

          Learn more about a Market Leader in mobile Alerting and Anywhere Incident Response for critical Systems

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          Glossary

          We explain the most important Terms and Topics in the Field of Alerting and Incident Management

          Blog

          Our blog offers expert insights and practical tips for getting the most out of SIGNL4

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