SIGNL4

Mobile Alerting and Anywhere Incident Response

SIGNL4
  • Product
    • Feature Overview
    • On-Call Management
    • Mobile Alerting App
    • Why SIGNL4
    • First Steps
    • Security, Data Privacy & GDPR
    • Online Help & FAQ
    • Blog and what’s new
    • System Status
  • Use Cases
    • IT Alerting
    • SIEM & SecOps Alerting
    • IoT Service Alerting
    • Industry 4.0 Maintenance Calls
    • After-Hours Service Desk
    • Field Service Dispatching
    • Emergency Alerting
  • Integrations
  • Pricing
  • Company
    • About
    • Partner Program
    • Podcast
    • Media
    • Contact us
    • Newsletter
  • Free Trial
  • My Account
  • Deutsch

Matt

  • Home
  • Authors
  • Matt
6 Must-Have Features of an Alert Notification Software

6 Must-Have Features of an Alert Notification Software

  • February 24, 2023
  • General

Alert notification software is an essential tool for IT operations, as it enables teams to quickly respond to critical issues and ensure the smooth running of systems and services. With the increasing complexity of IT environments, it is more important than ever to have a robust alerting system in place. General robustness is essential as

Continue Reading

Derdack Podcast: Technology and Opportunities for Cybersecurity Service Providers

Derdack Podcast: Technology and Opportunities for Cybersecurity Service Providers

  • August 2, 2022
  • GeneralSecurity

About Discover our new podcast episode “How CSP Lighthouse uses Microsoft Sentinel and SIGNL4 to successfully operate managed Cybersecurity Services”. Matthes Derdack – founder of Derdack and SIGNL4 – talks to our client Callum Golding – founder of CSP Lighthouse, a Cyber Security Provider from Adelaide, Australia – about challenges and opportunities in the cyber

Continue Reading

Feature Update: Enhanced security for call routing

Feature Update: Enhanced security for call routing

  • March 15, 2022
  • GeneralUpdates

Our interim update from March 15 adds important security features to call forwarding to on-callers. Three new settings have been added for call routing numbers: PIN Allow callers Block callers PIN From now on you can assign a PIN to a phone number. A caller must then enter this PIN to be connected to the

Continue Reading

Scheduling Managers on Duty for Alert Escalation

Scheduling Managers on Duty for Alert Escalation

  • February 9, 2022
  • General

A question we are hearing often is related to manager escalations, a heavily utilized feature in SIGNL4. Users ask us if those managers can be scheduled. The short answer is ‘yes’, but you need to use a different feature in SIGNL4 and do a little re-configuration. By November 21 we’ve introduced team escalations (see here)

Continue Reading

How to get support?

How to get support?

  • January 25, 2022
  • General

This post provides an overview on the variety of options and to contact us, if you are seeking technical or other support from the SIGNL4 team. Though, SIGNL4 is designed as a self-service platform and provides an abundance of resources and help, we ‘human’ provide help through our agents whenever needed. Self-Service Let’s first have

Continue Reading

Mobile Service Dispatching for In Plant Transport Logistics at BASF Coatings

Mobile Service Dispatching for In Plant Transport Logistics at BASF Coatings

  • November 15, 2021
  • Customer ReferencesGeneral

„SIGNL4, is a highly intuitive seamless mobile control system for intra-logistics processes. We were looking for an attractive visualization that enables a smooth change management within the teams. Changing process is always a challenge but the greatest sceptics soon became the greatest fans of SIGNL4.” Victor Kaupe, Project Management Logistics EMEA, BASF Coatings Challenge BASF

Continue Reading

5 typical mistakes in alerting and how to avoid them

5 typical mistakes in alerting and how to avoid them

  • April 22, 2021
  • General

A good alerting strategy is an important prerequisite for successful operations management and the availability of mission-critical systems. But also for employee satisfaction. It’s not just about sending out alerts upon critical conditions, problems and failures at all, but more importantly, about how it is done. Here are the 5 most typical mistakes, their consequences

Continue Reading

Three fundamental tips for an effective event filtering in SIGNL4

Three fundamental tips for an effective event filtering in SIGNL4

  • April 7, 2021
  • General

Event and alert filtering matters because alert fatigue is one of the most crucial issues in alerting and alert management. SIGNL4 implements a lightweight and effective way of filtering events. The overall process is based on alert categories. Alert categories are applied using a keyword search across the entire payload of incoming third-party events. But

Continue Reading

How SIGNL4 provides for a digital handover procedure

How SIGNL4 provides for a digital handover procedure

  • October 9, 2020
  • GeneralITOM & ITSMManufacturingOT & IoT

Handover procedures in operations and maintenance are a key element of business continuity. As work in this field is usually organized in shifts, it is essential to keep track of any critical incidents, machine breakdowns, job ownership, completion, issues that are still open or unresolved and other related items. Such knowledge has a significant impact

Continue Reading

Why you need to stop the handover of that shared on-call duty phone

Why you need to stop the handover of that shared on-call duty phone

  • October 5, 2020
  • DevOpsGeneralITOM & ITSMOT & IoT

If you are still handing over a shared on-call duty phone or pager (sometimes called ‘operations phone’), it is time to rethink your process. The Covid19-induced new normal has a dramatic impact on our work live and social behavior. We work from home and that is especially true for the IT workforce. We meet with

Continue Reading

Posts navigation

1 2 … 4

Why SIGNL4?

SIGNL4® reliably notifies mobile operations teams and provides for a 10x faster response to critical alerts, major incidents and urgent service requests. Read more

 

Most Popular

  • Being a powerful ‘pager app’ SIGNL4 ca...
  • Microsoft Flow – send mobile Alert Notificat...
  • Geofencing Alerts with Automate or Tasker
  • Website Down Alert Notifications AWS CloudWatch Alarms to your mobile phone during...
  • Maintenance Call Machine Breakdown Maintenance Call using the AWS I...
  • Paging App Android settings for making SIGNL4 an even better...
  • Code Webhook CSharp C# C# code for the SIGNL4 webhook
  • Setting up the AWS IoT Button – and SIGNL4

FOLLOW US

  • Twitter
  • LinkedIn
  • Facebook
  • Vimeo

CATEGORIES

  • Communication (11)
  • Customer References (1)
  • Developer (11)
  • DevOps (12)
  • General (108)
  • Healthcare (1)
  • Integrations (24)
  • ITOM & ITSM (21)
  • Manufacturing (8)
  • OT & IoT (21)
  • Security (5)
  • Updates (32)

Tags

alert alerting alert management alerts Android Application Insights Automate AWS IoT Button Azure B2B software Call Routing do not disturb Duty Scheduling emergency escalation Field Services geofencing handover Hotline ifttt Industrie 4.0 IoT IT Alerts IT Operations ITSM location Manufacturing Monitoring mute override on-call duty On-call Scheduling oncall duty Pager paging app press release SaaS splunk Tasker temperature voice voice recognition weather webhook Website zapier

ABOUT US

Derdack® is a long-standing innovator for enterprise-class mobile alerting and alert management solutions. Our global customer list includes The Boeing Company, Daimler, BMW, Porsche and many other leading brands. With SIGNL4® we have reinvented mobile alerting and alert management for operations teams in IT, IoT, Industry 4.0 and other areas where swift response to critical events matters.

SIGNL US

Phone +1 (202) 4 700 885
Intl +49 331 29878-20
CH +41 31 539 19 90
Email info (at ) signl4.com
Feedback online
Newsletter Sign-up


User Love Us

© 2023 - Derdack SIGNL4

  • Twitter
  • LinkedIn
  • Vimeo
  • GitHub
  • Feedback
  • About
  • Terms of Use
  • Privacy Policy (Website)
  • Cookie Policy (EU)
  • Product
    • Feature Overview
    • On-Call Management
    • Mobile Alerting App
    • Why SIGNL4
    • First Steps
    • Security, Data Privacy & GDPR
    • Online Help & FAQ
    • Blog and what’s new
    • System Status
  • Use Cases
    • IT Alerting
    • SIEM & SecOps Alerting
    • IoT Service Alerting
    • Industry 4.0 Maintenance Calls
    • After-Hours Service Desk
    • Field Service Dispatching
    • Emergency Alerting
  • Integrations
  • Pricing
  • Company
    • About
    • Partner Program
    • Podcast
    • Media
    • Contact us
    • Newsletter
  • Free Trial
  • My Account
  • Deutsch
Manage Cookie Consent
We use cookies to optimize our website and our service.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
View preferences
{title} {title} {title}