Introduction With the ever-growing landscape of digital technology and the internet of things (IoT), businesses are becoming increasingly reliant on complex systems to monitor and manage their operations. This dependency has resulted in an explosion of alerts and notifications, overwhelming IT teams and affecting overall productivity. It’s never been more critical to have an effective
Are you tired of dealing with IT incidents that seem to pop up at the worst possible times? Do you find yourself struggling to keep track of all the moving pieces involved in resolving incidents? If so, it’s time to revitalize your incident management strategy. In this article, we’ll explore the key pillars of incident
The renowned German manufacturing magazine “Factory Innovation” recently conducted a comprehensive practical test on four leading alarm notification software for industrial manufacturing in their latest issue (01/23). The four alarming systems that were evaluated include: the Alarm Control Center from Alarm IT Factory (a spin-off of Siemens AG), ALERT 4.0 from Micromedia, the Alarm and
Alert notification software is an essential tool for IT operations, as it enables teams to quickly respond to critical issues and ensure the smooth running of systems and services. With the increasing complexity of IT environments, it is more important than ever to have a robust alerting system in place. General robustness is essential as
About Discover our new podcast episode “How CSP Lighthouse uses Microsoft Sentinel and SIGNL4 to successfully operate managed Cybersecurity Services”. Matthes Derdack – founder of Derdack and SIGNL4 – talks to our client Callum Golding – founder of CSP Lighthouse, a Cyber Security Provider from Adelaide, Australia – about challenges and opportunities in the cyber
Our interim update from March 15 adds important security features to call forwarding to on-callers. Three new settings have been added for call routing numbers: PIN Allow callers Block callers PIN From now on you can assign a PIN to a phone number. A caller must then enter this PIN to be connected to the
A question we are hearing often is related to manager escalations, a heavily utilized feature in SIGNL4. Users ask us if those managers can be scheduled. The short answer is ‘yes’, but you need to use a different feature in SIGNL4 and do a little re-configuration. By November 21 we’ve introduced team escalations (see here)
This post provides an overview on the variety of options and to contact us, if you are seeking technical or other support from the SIGNL4 team. Though, SIGNL4 is designed as a self-service platform and provides an abundance of resources and help, we ‘human’ provide help through our agents whenever needed. Self-Service Let’s first have
„SIGNL4, is a highly intuitive seamless mobile control system for intra-logistics processes. We were looking for an attractive visualization that enables a smooth change management within the teams. Changing process is always a challenge but the greatest sceptics soon became the greatest fans of SIGNL4.” Victor Kaupe, Project Management Logistics EMEA, BASF Coatings Challenge BASF
A good alerting strategy is an important prerequisite for successful operations management and the availability of mission-critical systems. But also for employee satisfaction. It’s not just about sending out alerts upon critical conditions, problems and failures at all, but more importantly, about how it is done. Here are the 5 most typical mistakes, their consequences