SIGNL4

The Mobile Alerting App for Operations Teams

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How SIGNL4 provides for a digital handover procedure

How SIGNL4 provides for a digital handover procedure

  • October 9, 2020
  • GeneralITOM & ITSMManufacturingOT & IoT

Handover procedures in operations and maintenance are a key element of business continuity. As work in this field is usually organized in shifts, it is essential to keep track of any critical incidents, machine breakdowns, job ownership, completion, issues that are still open or unresolved and other related items. Such knowledge has a significant impact

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Why you need to stop the handover of that shared on-call duty phone

Why you need to stop the handover of that shared on-call duty phone

  • October 5, 2020
  • DevOpsGeneralITOM & ITSMOT & IoT

If you are still handing over a shared on-call duty phone or pager (sometimes called ‘operations phone’), it is time to rethink your process. The Covid19-induced new normal has a dramatic impact on our work live and social behavior. We work from home and that is especially true for the IT workforce. We meet with

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How SIGNL4 solves typical problems in network monitoring

How SIGNL4 solves typical problems in network monitoring

  • September 1, 2020
  • GeneralITOM & ITSM

A new article in the September issue of German magazine LANLine (“Automation creates productivity”) summarizes typical challenges and problems in network monitoring very well and is worth reading. I would like to briefly discuss some of the problems addressed and how our product SIGNL4 was developed as a solution for exactly these problems. Problem 1:

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How SIGNL4 supports geolocation and GPS information

How SIGNL4 supports geolocation and GPS information

  • March 18, 2020
  • DeveloperGeneral

SIGNL4 provides great support for geolocation information and in multiple ways. When a new alert with geolocation information is displayed in the mobile app, the app renders a map to visualize geographic information of the incident. A double click allows to open the default map application on the mobile device, e.g. to get directions or

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How to create user groups and route alerts

How to create user groups and route alerts

  • March 12, 2020
  • DeveloperGeneral

“Servcies&Systems” category subscriptions provide a highly flexible way of routing alerts to specific user groups. This can for instance be used to route alerts based on responsibilities or skills. But other scenarios are possible too as the category subscription mechanism is extremely powerful.   First layer of alert routing – duty status SIGNL4 currently provides

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Chatbot integration with Microsoft Teams and Slack

Chatbot integration with Microsoft Teams and Slack

  • March 5, 2020
  • General

SIGNL4 provides plug-and-play chatbot integrations with Microsoft Teams and Slack, both via certified chatbot apps. Why does it makes sense to integrate SIGNL4 with chat tools after all? There are two basic uses cases that we address with the integration into Teams and Slack.   Using Teams and Slack as additional notification channels By default,

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How SIGNL4 supports alert severity

How SIGNL4 supports alert severity

  • January 29, 2020
  • General

Event and alert severity are extremely important information for an effective alert management and response. Severity information determine the speed of response, needed resource allocation and the action path taken. Naturally, critical alerts have higher priority than major alerts which again overrule minor alerts. However, as monitoring, security and other control systems have different ways

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Join our first “Ask me anything” webinar

Join our first “Ask me anything” webinar

  • January 20, 2020
  • GeneralUpdates

We are more than excited to host our first ‘ask me anything’ session on SIGNL4. Here is our agenda: You will meet our experts Matt, René and Patrick. Any questions or feature requests can be discussed and answered here. We will give you an update on the latest features additions Get exclusive insights into our

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December 2019 Update 2: Alert Counters, Category Subscription, Webhook Format

December 2019 Update 2: Alert Counters, Category Subscription, Webhook Format

  • December 19, 2019
  • GeneralUpdates

Our 2nd December update adds alert counters to the web app, allows for disabling the opt-in/out from “Services & Systems” categories and adds a new encoding format to the SIGNL4 webbhook. New webhook payload format The SIGNL4 webhook now also digest payload of ‘application/x-www-form-urlencoded‘ type. A payload/webhook call of this kind would like: POST /webhook/ihdm29y8

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Welcome to our Partner Program – SIGNL4Partners

Welcome to our Partner Program – SIGNL4Partners

  • June 5, 2019
  • General

We are super-excited about launching our new referral partner program, SIGNL4Partners.  The program is dedicated to solution providers and system integrators just like you.  Any company can join the program, no matter if you are an IoT Hardware vendor or specialize in software solutions. Benefits of joining SIGNL4Partners are: 20% revenue share from all registered

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Why SIGNL4?

SIGNL4® reliably notifies mobile operations teams and provides for a 10x faster response to critical alerts, major incidents and urgent service requests. Read more

 

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ABOUT US

Derdack® is a long-standing innovator for enterprise-class mobile alerting and alert management solutions. Our global customer list includes The Boeing Company, Daimler, BMW, Porsche and many other leading brands. With SIGNL4® we have reinvented mobile alerting and alert management for operations teams in IT, IoT, Industry 4.0 and other areas where swift response to critical events matters.

SIGNL US

Phone +1 (202) 4 700 885
Intl +49 331 29878-20
Email info (at ) signl4.com
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  • Product
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