When you send alerts, work orders or service requests to your workers in the field, on the shop floor or campus it is essential to provide them with all relevant information necessary to solve the task. This prevents misunderstandings, avoids waste work, time for searching information and thus increases productivity and facilities an effective, timely
You have a web site, app, online shop, or SaaS offering? Then you have plenty of user actions. That can be visiting a certain page, signing up for a service or canceling a subscription. Wouldn’t it be great to know in real time when an important customer action takes place? This would allow you sales,
Do you know this situation? You are on-call and in the middle of the night you get a phone call. Loud enough to wake you up. Loud enough to wake your wife up, as well. You stand up and check your emails to see what the problem is. OK, you got it. Then you log
Our July update brings new features to the email and webhook API’s. You can now close alerts in SIGNL4 when the issue was resolved in your backend system. Use Case A typical use case is IT monitoring and auto-recovery. Imagine you get an alert in the middle of the night about an IT issue. A
Microsoft Azure customers worldwide now gain access to SIGNL4 to take advantage of the scalability, reliability and agility of Azure to drive application development and shape business strategies. Richmond, June 15 2020 Today, Derdack (www.signl4.com), provider of critical alerting for operations teams, announced the availability of SIGNL4 in the Microsoft Azure Marketplace, an online store
With many companies utilizing remote-working during the COVID-19 pandemic, effective communication is more important than ever. Unfortunately, being in the middle of responding to a global pandemic will not prevent your organization from suffering from other business disruptions. Likely disruptions you may face are: Cyber/ phishing attacks – these attacks can cripple your regular communication
July 2019 Update introduces the option to opt-out for certain categories as well as some enhancements in the Web portal. Manage which alerts you want and how: ‘Services & Systems’ Category Opt-Out You can now opt-in/out of certain categories under Settings -> Services & Systems. This works on a per-user basis and is useful when
Though SIGNL4 does not provide canned reports (yet), it allows for downloading all required data of on-call times, alerts and responses. Hence all it takes is an external tool to process and analyse those logs. Shift and alerts logs can be used to review workload of your team members, frequency of certain alert types, hours
Many cities provide snow clearing services. It is especially important at night to inform teams about snow warnings as snow accumulation can be troublesome for the masses in the morning of the following day. When to expect snow can be found online, but is this form of weather detection reliable enough to mobilize service teams
Machines, pumps, valves, fire alert systems, temperature sensors, smoke detectors, etc. often do not offer IT integration. Instead, they provide simple analog cables to interface with dry contacts. Monitoring these I/O states and detecting abnormal behavior or malfunctions a common scenario in industrial IoT. Operations teams in charge of business and operational continuity need to know