SIGNL4

Mobile Alerting and Anywhere Incident Response

SIGNL4
  • Product
    • Feature Overview
    • On-Call Management
    • Mobile Alerting App
    • Why SIGNL4
    • First Steps
    • Security, Data Privacy & GDPR
    • Online Help & FAQ
    • Blog and what’s new
    • System Status
  • Use Cases
    • IT Alerting
    • SIEM & SecOps Alerting
    • IoT Service Alerting
    • Industry 4.0 Maintenance Calls
    • After-Hours Service Desk
    • Field Service Dispatching
    • Emergency Alerting
  • Integrations
  • Pricing
  • Company
    • About
    • Partner Program
    • Podcast
    • Media
    • Contact us
    • Newsletter
  • Free Trial
  • My Account
  • Deutsch

Inspiration

  • Home
  • Inspiration
  • Integrations
  • Integration Options with SIGNL4

Integration Options with SIGNL4

  • By Ronald
  • February 10, 2022
  • Integrations
Integration Options with SIGNL4

SIGNL4 integrates with various backend systems like IT monitoring, service management, IoT systems, sensors, etc. to automatically alert users and teams about certain incidents. A list of selected tools along with integration descriptions is available in our integrations section.

How can you integrate SIGNL4 with your own tools? Find an overview of the various options offering different levels of sophistication below.

Raise Alerts in SIGNL4 (1-Way)

The fastest and easiest way to integrate with SIGNL4 is by sending an email to your SIGNL4 team email address. Most if not all IT tools can send emails for specific events. Each team in SIGNL4 has a dedicated email address ({teamsecrect}@mail.signl4.com). Simply send an email to this address to notify an entire team or team members on duty.

In case the IT tool you are using supports HTTP requests, you can use our inbound webhook interface to trigger alerts.

If your tool supports scripting or command-line execution you might want to check out our code samples to call our SIGNL4 webhook.

Email and webhook are easy to use but still powerful. You can send images, audio attachments or location information that will get rendered accordingly in the SIGNL4 app.

Update Alerts in Third-Party Tool (1.5-Way)

The email and webhook interfaces can be used to trigger alerts, but they offer additional options. You can close alerts in SIGNL4 when the issue has been resolved in the backend. In this case you need to send an email or webhook request in a particular format as described here.

Receive Alert Status Updates from SIGNL4 (2-Way)

You might want your tool to display status updates, for example, if a user acknowledges an alert in SIGNL4 you would like to display this update in your ticketing system. One option to achieve this is SIGNL4’s outbound webhooks. For each status change (e.g., acknowledgement, closure, annotation, user punch in / out) your tool will receive an HTTP request from SIGNL4. Your tool can then process the information accordingly.

Connector Apps (2-Way)

For select tools SIGNL4 offers dedicated connector apps under Teams -> Apps. These apps make it super easy to configure a two-way integration (i.e., alerting plus updates) with your tools, e.g., with Azure Sentinel, Checkmk, ConnectWise, PRTG or Zabbix.

Alerting and Beyond

SIGNL4 also offers a more sophisticated REST API. This one allows you to handle more complex alerting scenarios or related tasks like duty-schedule import / export or punching in / out users.

 

Do you have any questions about how to connect SIGNL4 with one of your tools? Just let us know and we will be happy to help you out.

Share

Related Posts

Remote Actions for IT Remediation, IoT Actions and more

July 25, 2022

Derdack SIGNL4 Joins Microsoft Intelligent Security Association (MISA)

May 17, 2022

Building Automated Monitoring with Icinga and SIGNL4

October 19, 2021

February 2021 Update: Copy duty slots, password change and 2-way integration with ServiceNow and Checkmk

February 16, 2021

Why SIGNL4?

SIGNL4® reliably notifies mobile operations teams and provides for a 10x faster response to critical alerts, major incidents and urgent service requests. Read more

 

Most Popular

  • Being a powerful ‘pager app’ SIGNL4 ca...
  • Microsoft Flow – send mobile Alert Notificat...
  • Geofencing Alerts with Automate or Tasker
  • Website Down Alert Notifications AWS CloudWatch Alarms to your mobile phone during...
  • Maintenance Call Machine Breakdown Maintenance Call using the AWS I...
  • Paging App Android settings for making SIGNL4 an even better...
  • Code Webhook CSharp C# C# code for the SIGNL4 webhook
  • Setting up the AWS IoT Button – and SIGNL4

FOLLOW US

  • Twitter
  • LinkedIn
  • Facebook
  • Vimeo

CATEGORIES

  • Communication (11)
  • Customer References (1)
  • Developer (11)
  • DevOps (12)
  • General (105)
  • Healthcare (1)
  • Integrations (24)
  • ITOM & ITSM (21)
  • Manufacturing (8)
  • OT & IoT (21)
  • Security (5)
  • Updates (32)

Tags

alert alert management alerts Android Application Insights Automate AWS IoT Button Azure B2B software c# Call Routing do not disturb Duty Scheduling emergency escalation Field Services geofencing handover Hotline ifttt Industrie 4.0 IoT IT Alerts IT Operations ITSM location Manufacturing Monitoring mute override on-call duty On-call Scheduling oncall duty Pager paging app press release SaaS splunk Tasker temperature voice voice recognition weather webhook Website zapier

ABOUT US

Derdack® is a long-standing innovator for enterprise-class mobile alerting and alert management solutions. Our global customer list includes The Boeing Company, Daimler, BMW, Porsche and many other leading brands. With SIGNL4® we have reinvented mobile alerting and alert management for operations teams in IT, IoT, Industry 4.0 and other areas where swift response to critical events matters.

SIGNL US

Phone +1 (202) 4 700 885
Intl +49 331 29878-20
CH +41 31 539 19 90
Email info (at ) signl4.com
Feedback online
Newsletter Sign-up

© 2023 - Derdack SIGNL4

  • Twitter
  • LinkedIn
  • Vimeo
  • GitHub
  • Feedback
  • About
  • Terms of Use
  • Privacy Policy (Website)
  • Cookie Policy (EU)
  • Product
    • Feature Overview
    • On-Call Management
    • Mobile Alerting App
    • Why SIGNL4
    • First Steps
    • Security, Data Privacy & GDPR
    • Online Help & FAQ
    • Blog and what’s new
    • System Status
  • Use Cases
    • IT Alerting
    • SIEM & SecOps Alerting
    • IoT Service Alerting
    • Industry 4.0 Maintenance Calls
    • After-Hours Service Desk
    • Field Service Dispatching
    • Emergency Alerting
  • Integrations
  • Pricing
  • Company
    • About
    • Partner Program
    • Podcast
    • Media
    • Contact us
    • Newsletter
  • Free Trial
  • My Account
  • Deutsch
Manage Cookie Consent
We use cookies to optimize our website and our service.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
View preferences
{title} {title} {title}