SIGNL4

Mobile Alerting and Anywhere Incident Response

SIGNL4
  • Product
    • Feature Overview
    • On-Call Management
    • Mobile Alerting App
    • Why SIGNL4
    • First Steps
    • Security, Data Privacy & GDPR
    • Online Help & FAQ
    • Blog and what’s new
    • System Status
  • Use Cases
    • IT Alerting
    • SIEM & SecOps Alerting
    • IoT Service Alerting
    • Industry 4.0 Maintenance Calls
    • After-Hours Service Desk
    • Field Service Dispatching
    • Emergency Alerting
  • Integrations
  • Pricing
  • Company
    • About
    • Partner Program
    • Podcast
    • Media
    • Contact us
    • Newsletter
  • Free Trial
  • My Account
  • Deutsch

Inspiration

  • Home
  • Inspiration
  • DevOps
  • DevOps – Boost Responsiveness with Alerts

DevOps – Boost Responsiveness with Alerts

  • By Matt
  • September 5, 2017
  • DevOps
DevOps – Boost Responsiveness with Alerts

The key to efficient devops procedures lies in responsiveness, clear responsibility and incident ownership. Alerts and notifications are effective tools to increase these key factors. In today’s agile environments with a demanding customer landscape, a rapid response is essential.

Alert notifications, ideally of mobile nature, represent a great tool for continuous attention and swift response. Communication options are abundant and include SMS text, emails, push, instant messaging and chat tools like HipChat or Slack.

Requirements for great DevOps Notification

However, an ideal solution cuts through the noise. It adds more to the table and thus increase effectiveness through avoiding spam, marking relevance of alerts and notify the right people. A solution that can track ownership of DevOps alerts, e.g. by requesting an alert confirmation, will help to avoid miscommunication and misunderstandings. If this tracking is transparent your whole and management can be kept in the loop.

So, based on our own experience I would pinpoint the following items:

  1. Be able to filter alerts and remove spam
  2. Notify people based on their skills and responsibility, don’t broadcast
  3. Notify people based on their timely availability (shifts, on-call schedule)
  4. Visualize alerts based on their content and relevance
  5. Notify persistently to increase attention
  6. Require an acknowledgement to ensure ownership
  7. Provide an transparent response audit trail
  8. See all relevant alerts in a single place

Of course, a DevOps notification solution should be easy to use, easy to set up, easy to maintain.

DevOps with the SIGNL4 App

Well, how does this look with SIGNL4 in reality?

Integration

SIGNL4 provides a webhook API, so it is easily integrated. Alternatively, you can also use the SMTP/email interface if your dev or monitoring tools do not support webhooks. You simply address your team and we do the mobile routing to the right people.

Ensuring Ownership – persistent Alerts

With the SIGNL4 mobile app we provide an effective way to notify people on their mobile devices and to request acknowledgement. The mobile app also provides for persistent notifications making sure no alert falls through the cracks.

DevOps Alert Notification with Ownership

Delivering alerts to the right people

SIGNL4 provides a simple but highly effective punch-in & punch-out mechanism to manage timely availability of staff. It can also monitor and ensure adequate staffing levels.

Track alerts and Responses

Team managers and members get instant access to all alerts, related responses, acknowledgements and annotations. Anywhere.

DevOps track alert and ownership

Relevance

SIGNL4 provides for an identification of alert ownership. This is through visual categories and clear parameter display for each alert. You can define unlimited categories that will identify and visualize “Services & Systems” that are relevant to you.

DevOps Alerts Types

Summary

Your DevOps can greatly benefit from smart alert notifications and the SIGNL4 mobile app is an amazing and effective way to get you going quickly and conveniently. You can test drive SIGNL4 for free and upgrade to one of the professional plans any time.

Get started with SIGNL4 today

SIGNL4 on Google PlaySIGNL4 on Apple iTunes

Tagged

devops

Share

Related Posts

Remote Actions for IT Remediation, IoT Actions and more

July 25, 2022

Automatic Alert Export to Third-Party Systems

September 14, 2021

Segment and SIGNL4: Know your Customer’s Actions, Anywhere and Anytime

January 4, 2021

Why you need to stop the handover of that shared on-call duty phone

October 5, 2020

Why SIGNL4?

SIGNL4® reliably notifies mobile operations teams and provides for a 10x faster response to critical alerts, major incidents and urgent service requests. Read more

 

Most Popular

  • Being a powerful ‘pager app’ SIGNL4 ca...
  • Microsoft Flow – send mobile Alert Notificat...
  • Geofencing Alerts with Automate or Tasker
  • Website Down Alert Notifications AWS CloudWatch Alarms to your mobile phone during...
  • Maintenance Call Machine Breakdown Maintenance Call using the AWS I...
  • Paging App Android settings for making SIGNL4 an even better...
  • Code Webhook CSharp C# C# code for the SIGNL4 webhook
  • Setting up the AWS IoT Button – and SIGNL4

FOLLOW US

  • Twitter
  • LinkedIn
  • Facebook
  • Vimeo

CATEGORIES

  • Communication (11)
  • Customer References (1)
  • Developer (11)
  • DevOps (12)
  • General (105)
  • Healthcare (1)
  • Integrations (24)
  • ITOM & ITSM (21)
  • Manufacturing (8)
  • OT & IoT (21)
  • Security (5)
  • Updates (32)

Tags

alert alert management alerts Android Application Insights Automate AWS IoT Button Azure B2B software c# Call Routing do not disturb Duty Scheduling emergency escalation Field Services geofencing handover Hotline ifttt Industrie 4.0 IoT IT Alerts IT Operations ITSM location Manufacturing Monitoring mute override on-call duty On-call Scheduling oncall duty Pager paging app press release SaaS splunk Tasker temperature voice voice recognition weather webhook Website zapier

ABOUT US

Derdack® is a long-standing innovator for enterprise-class mobile alerting and alert management solutions. Our global customer list includes The Boeing Company, Daimler, BMW, Porsche and many other leading brands. With SIGNL4® we have reinvented mobile alerting and alert management for operations teams in IT, IoT, Industry 4.0 and other areas where swift response to critical events matters.

SIGNL US

Phone +1 (202) 4 700 885
Intl +49 331 29878-20
CH +41 31 539 19 90
Email info (at ) signl4.com
Feedback online
Newsletter Sign-up

© 2023 - Derdack SIGNL4

  • Twitter
  • LinkedIn
  • Vimeo
  • GitHub
  • Feedback
  • About
  • Terms of Use
  • Privacy Policy (Website)
  • Cookie Policy (EU)
  • Product
    • Feature Overview
    • On-Call Management
    • Mobile Alerting App
    • Why SIGNL4
    • First Steps
    • Security, Data Privacy & GDPR
    • Online Help & FAQ
    • Blog and what’s new
    • System Status
  • Use Cases
    • IT Alerting
    • SIEM & SecOps Alerting
    • IoT Service Alerting
    • Industry 4.0 Maintenance Calls
    • After-Hours Service Desk
    • Field Service Dispatching
    • Emergency Alerting
  • Integrations
  • Pricing
  • Company
    • About
    • Partner Program
    • Podcast
    • Media
    • Contact us
    • Newsletter
  • Free Trial
  • My Account
  • Deutsch
Manage Cookie Consent
We use cookies to optimize our website and our service.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
View preferences
{title} {title} {title}