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  • December 2019 Update: User roles, App enhancements and Azure Sentinel integration

December 2019 Update: User roles, App enhancements and Azure Sentinel integration

  • By René
  • December 11, 2019
  • GeneralUpdates
December 2019 Update: User roles, App enhancements and Azure Sentinel integration

Our December update includes a new role model for users in a SIGNL4 team, great new app features and integration with Azure Sentinel.

Introducing user roles

Two default user roles are now available in each SIGNL4 team: Administrator and User. This allows for restricting standard user rights versus administrative access.

For existing teams, all users are migrated to administrators, i.e. you should check this role assignment and downgrade some team members to users yourself if necessary.

Otherwise, all newly invited users are now by default only in the role “User”. If such a user cannot do things in the app because they are not allowed according to his user role, he will be shown an according message in mobile app.

In the enterprise environment, it is now easier to pursue a centralized management approach to notification workflows, so that regular employees can only receive alerts but not change the setup.

You can find a complete overview of the rights a user has in the respective user role here.

Mobile app: Auto-complete for annotations and messages

The mobile app now has an auto-complete feature built in. This allows you to select existing text modules from a small selection field when triggering new Signls or entering Signl comments. The list is fed from the texts that were previously entered here.

In addition, we have moved some settings for the app and its behavior to a separate “Settings” menu. New is the possibility to switch off sound effects during acknowledgement and other actions in the app.

2-way integration with Azure Sentinel and Microsoft Graph API

SIGNL4 now has a new connector app for integration with Azure Sentinel and the Microsoft Graph Security API. This simplifies the integration of security alerts with SIGNL4.

Once added to your SIGNL4 team, the connector automatically reads security alerts from Microsoft Graph Security API and triggers Signls for your on-duty team members. It also synchronizes SIGNL4’s alarm status with the Microsoft Graph Security API, so that when alarms are confirmed or closed, the status is also updated on the corresponding alarm from the Microsoft Graph Security API or the according security provider. As mentioned earlier, the connector mainly uses the Microsoft Graph Security API, but for some graph security vendors, such as Azure Sentinel, it also uses dedicated REST APIs from appropriate Microsoft Azure solutions in order to augment the alert details with according search results directly from the underlying Log Analytics workspace.

This video describes how to easily connect the app to your Microsoft Azure environment and what great features await you afterwards.

Please note: The connector app requires your SIGNL4 subscription to be in the Optimize or Maximize. If you are in that plan and the Azure Sentinel app tile shows a message that you have to upgrade your subscription in oder to use the app, then please wait a few hours and check back later. The SIGNL4 licensing engine takes some time to upgrade existing subscriptions with newly added template apps that we have added to SIGNL4.

 

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SIGNL4® reliably notifies mobile operations teams and provides for a 10x faster response to critical alerts, major incidents and urgent service requests. Read more

 

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Derdack® is a long-standing innovator for enterprise-class mobile alerting and alert management solutions. Our global customer list includes The Boeing Company, Daimler, BMW, Porsche and many other leading brands. With SIGNL4® we have reinvented mobile alerting and alert management for operations teams in IT, IoT, Industry 4.0 and other areas where swift response to critical events matters.

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