Mobile alerting with tracking & escalation for Make
Why SIGNL4
Make is a visual platform that lets you design, build, and automate anything from simple tasks to complex workflows in minutes. The advanced online automation platform is capable of connecting your Web apps as well as transferring and transforming your data. Pairing Make with SIGNL4 can enhance and automate your daily tasks with an extension to your mobile team no matter where they are.
How it Works
Sending alerts to your SIGNL4 team from within Make is straightforward. SIGNL4 is available as a standard module in Make and you can directly add it to any of your scenarios.
Integration Capabilities
- Service engineers alerted via mobile push, text and voice
- Staff can acknowledge and take ownership for critical events that occur
- Alerts are escalated in case of no response
- Communicate within an alert to address a particular problem
- Alert on critical device states
- Two-way integration to interact or set the device state
Scenarios
- Workflow automation
- DevOps
- IT operations
- Service Management
- IoT
- IT, Manufacturing, Utility, Oil and Gas, Agriculture, etc.
Events in Make are sent to SIGNL4
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
You can add the SIGNL4 module to any of your scenarios in order to send out reliable alert notifications to your team. In our example we use a super simple weather alert.
A typical example would be a snow or freezing alert. In this case we request the current weather information for a certain city every hour and if the temperature is below zero degrees centigrade or if it is snowing we trigger an alert in SIGNL4.
SIGNL4 is a mobile alert notification app for powerful alerting, alert management and mobile assignment of work items. Get the app at https://www.signl4.com.
Prerequisites
A SIGNL4 account
An account at Make
First, you need to create a new scenario in Make. In our example we just need two modules, Weather and SIGNL4.
Now you will have to add the trigger. Our trigger is time based and we can just configure an interval of one hour here. As our initial action we add “Get current weather” from the Weather module.
Now as our second module we add SIGNL4. From there you select the action “Send SIGNL4 Alert” and you fill in the appropriate values. You can find your SIGNL4 team secret in your SIGNL4 web portal under Teams.
You can add static text as well as dynamic content from your previous weather request, e.g. description, temperature or location data.
The SIGNL4 action along with additional integration options is available here.
You can use filters to send alert notifications only under certain conditions. In our case we only send the notification in case the temperature is below zero degrees centigrade.
Test it!
That is it. Now you can save and activate your scenario. And you can test it. Testing is very convenient. You can run your whole scenario (maybe adapt your filter for testing). Or, you can just run the SIGNL4 module. You should then receive an alert on your SIGNL4 app.
You can find out more at GitHub: https://github.com/signl4/signl4-integration-integromat.
ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.