Mobile alerting & dispatching for Schneider Electric

 Why SIGNL4

SIGNL4 is an out-of-the-box cloud solution that enables operations and business teams to respond faster and more effectively to critical alerts, major incidents and urgent service requests.

SIGNL4 reliably delivers the right information to the right people at the right time – anywhere. It notifies active staff on duty through targeted and persistent mobile push, SMS text and voice calls with acknowledgement, tracking and escalation.

SIGNL4 enables technical systems in IoT, on the shop floor and in hundred other areas to connect and communicate with the right people. It ensures alert visibility beyond the dashboard, i.e. on mobile devices (BYOD) with clear alert indication and enables true workforce mobility, e.g. on the shop floor, the campus and more. You can integrate SIGNL4 easily via webhook, REST API or simply via email.

 How it Works

SIGNL4 accurately notifies the appropriate teams on the shop floor or in the field on their mobile devices when critical events are happening.

 Integration Capabilities

• Connection to the Schneider Electric via email or webhook.
• Fast alerting of employees on duty via push, SMS or call
• Alarmed employees can acknowledge critical messages, this is visible in the team
• Alerts to managers are escalated if there is no response
• Enrichment of alarm messages with location, individual alarm sound or further info

 Scenarios

• Service or maintenance alerts
• Security alarm
• Production logistics
• Machine alerts for production managers

Events in Schneider Electric controls, SCADA, MES, etc.

Event categorization, routing and automated delivery

Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty