Mobile alerting with tracking & escalation for InvoiceBerry
Why SIGNL4
InvoiceBerry is an online invoicing service that helps small businesses get paid faster. It simplifies invoices and expense tracking, helping you save time and money. Pairing this service with SIGNL4 can enhance your daily operations with an extension to your mobile team. For example you can inform service teams about new invoices or new clients in order to deliver work items, or about overdue payments in order to tact according action.
How it Works
All it takes to pair InvoiceBerry and SIGNL4 is a email integration or a Zapier automation that calls the SIGNL4 webhook to trigger the alert.
Integration Capabilities
- Service engineers alerted via mobile push, text and voice
- Staff can acknowledge and take ownership for critical events that occur
- Alerts are escalated in case of no response
- Communicate within an alert to address a particular problem
- Alert on critical device states
- Two-way integration to interact or set the device state
Scenarios
- Business operations
- Financial controlling
- Service Management
- Informing service personell
- Production, utility sector, financial, agriculture, etc.
Tickets and Incidents are sent to SIGNL4
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
SIGNL4 is a mobile alert notification app for powerful alerting, alert management and mobile assignment of work items. Get the app at https://www.signl4.com.
Prerequisites
A SIGNL4 account
An InvoiceBerry account
You can either send invoicing information to your SIGNL4 team manually. In this case you can create a SIGNL4 user with the email address of your SIGNL4 team. You can then use the email functionality in InvoiceBerry.
Another, powerful option is to send the information automatically using Zapier.
In order to do you you can combine the InvoiceBerry integrations (https://zapier.com/apps/invoiceberry/integrations) with the SIGNL4 integrations (https://zapier.com/apps/signl4/integrations) in Zapier in order to create your suitable workflows.
ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.