Mobile Alerting and On-Call Ops for Microsoft Sentinel

Respond faster and from anywhere to security incidents

5stars

Mobile Alerts

Adds real-time alert notifications by push, text and voice calls with tracking and escalations

Scheduling

Integrated on-call duty and shift scheduling allows for automated routing of security alerts and incidents to the right people at the right time

Mobile App

User-friendly mobile app for Android and iPhone provides incident and response management on-the-go

2-way Integration

Full 2-way integration into Microsoft Sentinel using Graph API ensures that security alerts incidents are updated when acknowledged or closed in SIGNL4

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On-Call Scheduling in SIGNL4

 Why SIGNL4

If you are a Security MSP it is all about fulfilling your customers SLAs. SIGNL4 makes sure that you can respond to any security incident or threat up to 10x faster and from wherever you are. This will raise your response levels and increase accountability and visibility across your different teams and stakeholders.

 

 How it Works

SIGNL4 provides seamless 2-way integration with your Microsoft Azure Security Solutions. We use the Graph Security API and the Microsoft Sentinel API to access and pull incidents that are generated by tools like Sentinel, Defender for cloud and others.

 

 Integration Capabilities

  • Enables instant response to security alerts, incidents and threats anywhere, anytime
  • Reliable and persistent alerting via mobile push, sms text and voice calls
  • Targeted mobile notifications with response tracking and automated escalations
  • On-call scheduling and on-call management built-int
  • Automated workflows for mobile alert and incident delivery to on-call engineers
  • Real-time cross-team transparency on ticket status and ownership on mobile devices
  • Provides transparency of incident ownership while away from the desk
  • Mobile app for Android and iPhone to conveniently manage alerts and incidents from anywhere

 

Use Cases

  • 24×7 SecOps with on-call staff
  • Critical SecOps Alerting
  • Customer service hotline

 

Integration Type

  • 2-way connector using Microsoft Graph Security API
SIGNL4_Functional

Security alerts and incidents are pulled from Microsoft Sentinel (and updated if changed)

Alert and incident categorization, routing and automated delivery based on duty schedules, skills and responsibility

Persistent and targeted notifications by push, text and voice call with tracking, escalation and confirmation to Staff on Duty

Integration with Microsoft Sentinel

SIGNL4 integrates with Microsoft Sentinel via an advanced 2-way connector allowing for remote alert management.

For a detailed step-by-step description, please follow this link to our knowledge base.

We also recommend this video on the integration of SIGNL4 with Microsoft Sentintel:

SIGNL4 Azure Sentinel  on Vimeo.

Tips and Tricks

alertoptimization

SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.

Change alert color and override title + text 

Override text, colors and titles are triggered by keywords set within the mobile app.

Related Content

Podcast: Opportunities andChallenges for Cybersecurity MSPs

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