Mobile alerting with tracking & escalation for Zabbix
When critical systems fail, SIGNL4 is the fastest way to alert your staff, engineers, IT admins on call and “in the field”. SIGNL4 provides reliable notifications via mobile app push, text and voice calls with tracking, escalations and duty scheduling. Discover how to integrate with Zabbix 5.0.
Mobile workers are not able to sit in front of a Zabbix dashboard and actively monitor problems. SIGNL4 enables Zabbix to notify the mobile teams in the field or on call in real-time. This speeds up their response significantly and frees resources in the operations.
Pairing Zabbix with SIGNL4 can enhance your daily operations with an extension to your team wherever it is. The two-way integration allows service engineers or IT administrators not only to receive alerts but also to acknowledge, annotate and close alerts, no matter where they are.
How it Works
Zabbix compatibility allows you to distribute operational alerts to a mobile SIGNL4 team by using a webhook or email. Persistent notifications and acknowledgement requirements ensure that issues will be handled before it is too late. It is also possible to acknowledge, annotate and close alerts directly from the mobile app. This information is then immediately available in Zabbix as well.
IT staff is alerted via mobile push, text and call
Staff can acknowledge and take ownership for critical events that occur
Alerts are escalated in case of no response
Communicate within an alert to address a particular problem
Inbound webhook or email establishes connection from Zabbix to SIGNL4
On-call scheduling to alert the right people at the right time
Two-way integration for acknowledgement, annotations and close
How To Integrate
Integrating SIGNL4 with Zabbix
Since Zabbix 5.0 SIGNL4 is an integral part of Zabbix and available as a Media Type for Alerting. SIGNL4 can also be added as Media Type for previous Zabbix versions. The SIGNL4 Media Type allows you to forward problems from Zabbix to a SIGNL4 team.
With SIGNL4 it is also possible to acknowledge, annotate and close alerts directly from the SIGNL4 app. To forward this information back to Zabbix, you need to configure the Zabbix connector in your SIGNL4 portal under Apps.
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change Alert Color and Override Title + Text
Override text, colors and titles are triggered by keywords set within the mobile app.