Mobile alerting with tracking & escalation for Nagios
Why SIGNL4
Mobile workers are not able to sit in front of a Nagios dashboard and actively monitor problems. SIGNL4 enables Nagios to notify the mobile teams in the field or on call in real-time. This speeds up their response significantly and frees resources in the operations.
How it Works
Nagios compatibility allows you to distribute operational alerts to a mobile SIGNL4 team by using a webhook or email. Persistent notifications and acknowledgement requirements ensure that issues will be handled before it is too late.
Integration Capabilities
- IT staff is alerted via mobile push, text and call
- Staff can acknowledge and take ownership for critical events that occur
- Alerts are escalated in case of no response
- Communicate within an alert to address a particular problem
- Inbound webhook or email establishes connection from Nagios to SIGNL4
- On-call scheduling to alert the right people at the right time
Scenarios
- System Monitoring
- Application Monitoring
- Network Monitoring
- Database Monitoring
Tickets and Incidents in Nagios are sent to SIGNL4
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
Derdack provides a dedicated Plugin for Nagios here: https://exchange.nagios.org/directory/Plugins/Notifications/SIGNL4-%E2%80%93-IT-On-2DCall-Alerting-and-Duty-Scheduling/details.
Just go ahead, download the plugin from there and follow the instructions on the page.
ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.