keep

Mobile alerting with tracking & escalation for Keep

SIGNL4_Keep

 Why SIGNL4

Notify the responsible users or teams quickly and reliably about critical incidents from your monitoring tools.

Keep is an open-source alerts management and automation platform that helps you to connect, automate, and analyze alerts for any part of your observability stack with GitHub Action-like interfaces.

 How it Works

Sending alerts to your SIGNL4 team from within Keep is straightforward. SIGNL4 is available as a provider in Keep and you can directly use it within the Keep platform.

 Integration Capabilities

  • Service engineers are reliably and persistently alerted via mobile push, text and voice call
  • Simple connection to SIGNL4 via Keep provider (via HTTP Post)
  • Targeted mobile notifications with tracking and automatic escalation
  • Enables immediate response to critical states, which means significantly shorter response times
  • Real-time visibility across teams into incident status and accountability on mobile devices
  • Employees can acknowledge critical events as they occur and assign responsibility
  • Alerts can be enriched with additional details
  • Mobile app for Android and iPhone
  • Integrated on-call scheduling for automatic alert routing to the right people at the right time

 Scenarios

  • IT monitoring
  • Workflow automation
  • DevOps
  • IT operations
  • Service Management
  • IoT
  • IT, Manufacturing, Utility, Oil and Gas, Agriculture, etc.
FS_neu_2

Events in Keep are sent to SIGNL4

Event categorization, routing and automated delivery

Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty

HOW TO INTEGRATE

The SIGNL4 integration is available as a Provider in Keep.

By sending automated alerts from Keep users can react to critical situations quickly and to take according action.

SIGNL4 is a mobile alert notification app for powerful alerting, alert management and mobile assignment of work items. Get the app at https://www.signl4.com.

 

keep-signl4

To use SIGNL4 alerting in Keep, you first need to create the SIGNL4 Providers (Connect). Here you enter your SIGNL4 integration or team secret and click Connect.

Send alerts

To send alerts, you can create a workflow under Workflows and integrate SIGNL4 there. You can find more information here.

 

ALERT OPTIMIZATION
SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.

alertoptimization_frames

Change alert color and override title + text 

Override text, colors and titles are triggered by keywords set within the mobile app.

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