{"id":18787,"date":"2024-03-07T11:45:57","date_gmt":"2024-03-07T11:45:57","guid":{"rendered":"https:\/\/www.signl4.com\/anwendungen\/weiterleitung-von-anrufen-nach-geschaeftsschluss\/"},"modified":"2025-12-04T10:04:14","modified_gmt":"2025-12-04T10:04:14","slug":"telefonische-bereitschaft","status":"publish","type":"page","link":"https:\/\/www.signl4.com\/de\/telefonische-bereitschaft\/","title":{"rendered":"Telefonische Bereitschaft"},"content":{"rendered":"

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Telefonische Bereitschaft<\/h1>\n

Lasse keinen wichtigen Anruf unbemerkt. Nutze die intelligente und automatisierte Anrufweiterleitung nach Feierabend an die telefonische Bereitschaft mit SIGNL4.<\/h2>\n

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Wie es funktioniert<\/p>\n

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Was ist SIGNL4?<\/span><\/h2>\n

Eine moderne L\u00f6sung zur Verwaltung und den Betrieb einer telefonischen Bereitschaft bietet zahlreiche Vorteile. SIGNL4 ist die intelligente L\u00f6sung daf\u00fcr. <\/span><\/p>\n

SIGNL4 stellt euren Kunden oder Mitarbeitern eine Telefonnummer bereit, die sie nach Dienstschluss anrufen k\u00f6nnen. Mit automatischer Anrufweiterleitung, integrierter Sprachmailbox mit Alarmierung und Bereitschaftsplanung vereinfacht SIGNL4 alle Aufgaben. <\/span><\/p>\n

Es handelt sich um eine Plug & Play-L\u00f6sung, die innerhalb weniger Minuten eingerichtet ist.\u00a0<\/span><\/p>\n

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Telefonische Bereitschaft automatisieren<\/p>\n

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Intelligente Weiterleitung von Anrufen<\/h2>\n

SIGNL4 stellt auf Knopfdruck eine exklusive deutsche oder schweizer Telefonnummer bereit, die Kunden oder andere Mitarbeiter anrufen k\u00f6nnen. SIGNL4 leitet den Sprachanruf automatisch weiter und verbindet den anrufenden Kunden mit einem verf\u00fcgbaren Mitarbeiter in der telefonischen Bereitschaft. Die Rufnummer kann \u00fcber ein PIN oder eine Liste zugelassener Anrufnummern gesch\u00fctzt werden.<\/span><\/p>\n

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Verpasse nie wieder einen Anruf<\/p>\n

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Sprachmailbox mit Alarmierung<\/h2>\n

Ist niemand erreichbar oder ist eine direkte Rufweiterleitung nicht gew\u00fcnscht, zeichnet eine integrierte Sprachmailbox die Nachricht auf und alarmiert die telefonische Bereitschaft auf dem Mobiltelefon. Mitarbeiter k\u00f6nnen dann den SIGNL4-Alarm in der mobilen App \u00f6ffnen und auf die Schaltfl\u00e4che „Abspielen“ dr\u00fccken, um die Aufnahme des Anrufers abzuspielen. Die anrufende Nummer wird angezeigt und ein Klick gen\u00fcgt f\u00fcr den R\u00fcckruf.<\/span><\/p>\n

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Integrierte Planung<\/p>\n

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Planung der telefonischen Bereitschaft<\/h2>\n

Der Clou: Die Anrufweiterleitung basiert auf einem integrierten Bereitschaftplan und w\u00e4hlt automatisch einen Mitarbeiter im Dienst aus. Die Planung der telefonischen Bereitschaft erfolgt dabei bequem im Internetbrowser.\u00a0 Die Bereitschaftsplanung bietet dabei zahlreiche Funktionen wie Vorlagen, Feiertage, Vertretungen und eine „Wer ist im Dienst“ \u00dcbersicht. Nat\u00fcrlich ist alles multi-team-f\u00e4hig.<\/span><\/p>\n

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Monatliche Flatrate<\/p>\n

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Kosteng\u00fcnstig<\/h2>\n

In einer monatlichen Flatrate pro Nutzer und f\u00fcr eine zentrale Rufnummer sind alle Anrufe bis zu einer maximalen Dauer von 5 Minuten enthalten. Dies beinhaltet sowohl die direkte Anrufweiterleitung an eine Person in der Bereitschaft als auch die Mailbox-Funktion mit integrierter Alarmierung. Die Rufweiterleitung ist Teil des Maximieren-Plans.<\/span><\/p>\n

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Warum SIGNL4?<\/p>\n

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Weitere Vorteile<\/h2>\n

SIGNL4 ist eine umfangreiche und leistungsstarke L\u00f6sung f\u00fcr jede 24\/7-Hotline, die mit einem Bereitschaftsteam betrieben wird. Sie sorgt daf\u00fcr, dass kein Anruf unbemerkt bleibt.\u00a0<\/span><\/p>\n

Kundenservice und Reaktionsf\u00e4higkeit verbessern sich erheblich, w\u00e4hrend eure Mitarbeiter ihre Aufgaben einfacher und bequemer wahrnehmen k\u00f6nnen.<\/span><\/p>\n

Telefonanlagen m\u00fcssen nicht w\u00f6chentlich umprogrammiert werden. Mitarbeiter k\u00f6nnen ihr eigenes Mobiltelefon verwenden und die umst\u00e4ndliche Weitergabe eines Bereitschaftstelefons entf\u00e4llt.<\/span><\/p>\n

<\/span><\/p>\n

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Eine bew\u00e4hrte L\u00f6sung<\/p>\n

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1000+ Kunden weltweit<\/h2>\n

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„Wir verwenden SIGNL4 jetzt seit einigen Monaten und es macht einen echten Unterschied bei unseren Reaktionszeiten. Wir haben es mit unserem Helpdesk IVR f\u00fcr den Kundendienst verbunden und haben die erhofften Ergebnisse erzielt. \u00c4u\u00dferst empfehlenswert!“<\/em><\/p>\n

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N\u00e4chste Schritte<\/span><\/h2>\n

Erfahre mehr \u00fcber SIGNL4 und starte deinen kostenlosen 30-Tage-Test<\/span><\/p>\n

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Telefonische Bereitschaft Lasse keinen wichtigen Anruf unbemerkt. Nutze die intelligente und automatisierte Anrufweiterleitung nach Feierabend an die telefonische Bereitschaft mit SIGNL4.

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