Mobile alerting with tracking & escalation for ZigiOps
ZigiOps by ZigiWave is the one of the most flexible, no-code integration platforms. Connect your systems in minutes with the predefined integration templates. Scale and modify your integrations easily, without any code. Connect SIGNL4 with your tools to automate the events and data exchange between them to enhance your daily operations with an extension to your team wherever it is.
How it Works
SIGNL4 is an available connector in ZigiOps. All you need to do is verify the connection to your SIGNL4 and your other system’s instance with ZigiOps. You can then choose an available integration template for SIGNL4, which fits within your use case. All integration templates are flexible and can be modified to fit each use case.
Service engineers alerted via mobile push, text and voice
Transfer events from other systems to SIGNL4
Staff can acknowledge and take ownership for critical events that occur
Alerts are escalated in case of no response
Communicate with team members about a particular problem (in-alert chat)
Tracking and visibility of problem solutions
Integrated on-call duty planning
Native integration with ZigiOps
Sync all related and custom fields
Advanced data mapping and filtering
Sales, Marketing, Finance
IT, Manufacturing, Utility, Oil and Gas, Agriculture, etc
The SIGNL4 connector in ZigiOps transmits events
Event categorization, routing and automated delivery
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
HOW TO INTEGRATE
SIGNL4 is a mobile alert notification app for powerful alerting, alert management and mobile assignment of work items. Get the app at https://www.signl4.com.
In the example below we will be looking at how you can automatically transfer events from Micro Focus OpsBridge to SIGNL4 with ZigiOps.
ALERT OPTIMIZATION SIGNL4 can further increase the visibility of alerts through its Signals and Services section. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.
Change alert color and override title + text
Override text, colors and titles are triggered by keywords set within the mobile app.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.