Mobile Alerting for Obsrv! by ZentinelMDS

Mobile App | Push, SMS text, voice calls | Duty Scheduling and more

5stars

Mobile Alerts

Adds real-time alert notifications by push, text and voice calls incl. escalations and status updates

Scheduling

Integrated on-call duty and shift scheduling allows for automated routing of ticket alerts to the right people at the right time

Mobile App

User-friendly mobile app for Android and iPhone provides incident management on-the-go

Easy Integration

Integrates with a few mouse-clicks into Obsrv! by ZentinelMDS

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 Why SIGNL4

The combination of SIGNL4 with Obsrv! from ZentinelMDS provides a seamless solution to manage alerts in manufacturing environments. Obsrv! simplifies the acquisition of signals from all kind of industrial devices (from simple discrete sensors to complex controllers or smart instruments), the local execution of the alert logic and the communication with SIGNL4.

 How it Works

All that is needed to link Obsrv! to SIGNL4 is Node-RED. This enables the transmission of data to SIGNL4 through the existing SIGNL4 Nodes and thus the alerting of your SIGNL4 team.

 Benefits and Value-Add

  • Enables an instant response to critical alerts anywhere, anytime
  • Reliable and persistent alerting via mobile push, text and voice calls
  • Targeted mobile notifications with response tracking and automated escalations
  • Communicate within an alert to address a particular problem
  • Real-time cross-team transparency on alert status and ownership on mobile devices
  • Mobile app for Android and iPhone to conveniently manage alerts from anywhere
  • On-call scheduling to alert the right people at the right time

 Scenarios

  • Industrial IoT
  • Industry 4.0
  • IoT Service Alerting
  • IoT Device Management
  • IT, Manufacturing, Utility, Oil and Gas, Agriculture, etc.

 Integration Type

  • Send and close alerts
  • Plug and Play via Node-RED Nodes
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Alerts and Incidents are sent to SIGNL4

Event categorization, routing and automated delivery based on availability, duty schedules, etc.

Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty

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Integration with Obsrv!

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SIGNL4 mobile alerting and incident response solution for powerful alerting, alert management and for mobile assignment of work items. Get the app at https://www.signl4.com.

The integration is realised via Node-RED, which runs on Obsrv!. You can use the existing SIGNL4 Nodes for this. A more detailed description of the integration of SIGNL4 with Node-RED can be found here.

Tips & Tricks

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Alert Optimization

SIGNL4 can further increase the visibility of alerts through its Signals and Services categories. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert. You can also augment ticket alerts with maps or change the subject or message to a more comprehensible content.

Alert categories in SIGNL4 also allow to group ticket alerts and even to route those ticket notifications to your staff based on skills or other criteria. Screenshots show how to override text, colors and titles are triggered by keywords set within the mobile app.

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