Adds real-time alert notifications by push, text and voice calls incl. escalations and status updates
Integrated on-call duty and shift scheduling allows for automated routing of ticket alerts to the right people at the right time
User-friendly mobile app for Android and iPhone provides incident management on-the-go
Integrates with a few mouse-clicks into Obsrv! by ZentinelMDS
Why SIGNL4
The combination of SIGNL4 with Obsrv! from ZentinelMDS provides a seamless solution to manage alerts in manufacturing environments. Obsrv! simplifies the acquisition of signals from all kind of industrial devices (from simple discrete sensors to complex controllers or smart instruments), the local execution of the alert logic and the communication with SIGNL4.
How it Works
All that is needed to link Obsrv! to SIGNL4 is Node-RED. This enables the transmission of data to SIGNL4 through the existing SIGNL4 Nodes and thus the alerting of your SIGNL4 team.
Benefits and Value-Add
Scenarios
Integration Type
Alerts and Incidents are sent to SIGNL4
Event categorization, routing and automated delivery based on availability, duty schedules, etc.
Persistent Notifications by push, text and voice call with Tracking, Escalation and Confirmation to Staff on Duty
SIGNL4 mobile alerting and incident response solution for powerful alerting, alert management and for mobile assignment of work items. Get the app at https://www.signl4.com.
The integration is realised via Node-RED, which runs on Obsrv!. You can use the existing SIGNL4 Nodes for this. A more detailed description of the integration of SIGNL4 with Node-RED can be found here.
Alert Optimization
SIGNL4 can further increase the visibility of alerts through its Signals and Services categories. Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert. You can also augment ticket alerts with maps or change the subject or message to a more comprehensible content.
Alert categories in SIGNL4 also allow to group ticket alerts and even to route those ticket notifications to your staff based on skills or other criteria. Screenshots show how to override text, colors and titles are triggered by keywords set within the mobile app.