Integrations bw (4)

Mobile alerting with tracking & escalation for Slack

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 Why SIGNL4

Need to quickly notify your operations team of a mission critical event? Trigger mobile alerts in SIGNL4 directly from Slack to get the word out as fast as possible.

 How it Works

Slack allows users to create a SIGNL4 app where they can manually pass along critical alerts to a “bot” that will send immediate alerts to a SIGNL4 team.

 Integration Capabilities

  • Forward alerts and work to your SIGNL4 team from Slack
  • Requires a manually created app for integration, involving webhooks and a small orchestration proxy (Microsoft Flow or Zapier)
  • Staff can acknowledge and take ownership for critical events that occur
  • Communicate within an alert to address a particular problem
  • Alerts are escalated in case of no response
  • On-call scheduling to alert the right people at the right time

 Scenarios

  • Workflow Mobilization
  • Message Forwarding

How To Integrate

See our blog post for how to set up your own SIGNL4 app in Slack.

Alert Optimization

SIGNL4 can further increase the visibility of alerts through its Signals and Services section.  Augmenting the color and icon of alerts will provide more relevant information at a glance without having to open the alert.

Change Alert Color and Override Title + Text 

Override text, colors and titles are triggered by keywords set within the mobile app.

    

Assemble your SIGNL4 team today!

  

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